
Michael Griffin
Military experience

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About me
Relationship Management | Team Leadership/Building | Business Development | Financial Analysis | Strategic Planning | Project Management | Cash Management | Training Programs | Commercial Lending
Education

United States Navy, NY Air National Guard
1992 - 2000
Experience

US Navy
Jan 2001 - Jan 2005Military experienceUnited States Navy and NY Air National GuardGMG3, Petty officer third class (Navy)Senior Airman, Aerial Port (NYANG)► Leveraged experience to forge strong, dependable teams committed to ashared objective.► Mentored and invested time in team to consistently surpass industry normsand peer performance, building a robust foundation for success.

TD
Jun 2005 - Jun 2019Senior Branch Manager Vice PresidentIn my capacity as a business development leader, I spearheaded efforts tomanage and expand client relationships across various banking sectors,including personal, business, commercial, and retail banking, with a focuson specialized areas such as commercial and residential lending, cashmanagement, and merchant processing.Leveraging deep product knowledge, I provided tailored solutions thatprecisely addressed client needs across all stages of the business cycle.Through strategic strategies, I elevated penetration levels within both newand existing relationships, resulting in significant growth in lending,deposits, and merchant business.By fostering robust business partner relationships, I maximized clientopportunities and implemented systematic staff development and trainingplans to ensure sustained growth.Additionally, I collaborated with management teams to deliver programs andproducts, establishing timelines and identifying potential processbottlenecks.In representing the bank within the community, I actively cultivated newbusiness opportunities through strategic networking, always maintainingexceptional professionalism and follow-through.Following were my pivotal duties in this role:► Spearheaded small business sector for a region, encompassing 16 branchesto achieve annual increase in lending and deposit relationships,underscoring a consistent pattern of production growth.► Established detailed audit track record to consistently meet and exceedstandards year after year, evidencing a commitment to excellence andcompliance.► Delivered compelling individual and group presentations to seniormanagement, showcasing a high degree of detail and confidence, whichfacilitated informed decision-making.► Mentored new managers to develop leadership skills and business acumen,contributing to cultivation of a strong, knowledgeable management team. Show less

KeyBank
Sept 2019 - Nov 2023During my tenure, I spearheaded a dynamic business lending and salesinitiative, acting as the linchpin between 35 retail banking branches tosurpass ambitious lending targets totaling $15M.I skillfully negotiated terms for commercial mortgages and working capitallines of credit, ensuring favorable spreads, rates, and fees.My engagement with SBA 504/7A programs bolstered small business relationshipmanagement across a financial spectrum spanning from $100K to $1M.Weekly strategic discussions with senior leadership and retail partners,focusing on performance metrics and success strategies, were facilitatedunder my guidance.Leveraging CRM and analytics platforms like Salesforce and Tableau, Ichampioned data-driven decision-making and streamlined communication andproject management through tools such as Workday, Microsoft Teams, and Zoom.Below listed are some of my achievements till date:► Launched a new partner group to 112 locations to surpass first-yearexpectations and expand market reach.► Surpassed annual business banking objectives across lending, deposits,cash management, and merchant processing by impressive average of 35%,reflecting exceptional skill in exceeding financial targets and fosteringsignificant growth.► Developed and implemented a comprehensive product knowledge and skillsettraining program, resulting in a 45% growth in overall business keyperformance indicators for 2022.► Pioneered partner referral initiatives for wealth management, privatebanking, and mortgages, significantly expanding the breadth of financialservices and reinforcing client relationships.► Maintained rigorous compliance with the Safe Act and NLMS licensingrequirements, ensuring adherence to industry standards and legalregulations. Show less In my role as a Senior Branch Manager, I led initiatives that consistentlydrove positive outcomes, elevating regional sales performance and bolsteringprofitability.I played a pivotal role in cultivating a collaborative environment withbusiness partners, establishing a robust two-way referral stream thatfacilitated deeper market penetration.Here are some of my potential workings in this job:► Served as the Small Business and Commercial metric lead, spearheading asignificant increase in lending and deposit relationships with a notable 40%overall production boost year over year► Delivered sales and service training that contributed to a 30% uptick inretail banking production, demonstrating exceptional capability in staffdevelopment and performance enhancement.► Elevated retail success through the creation and execution of targetedtraining programs, identifying and nurturing talent within the region.► Ensured an annual average profitability increase of 23% per store byeffectively managing financial metrics and operational efficiencies.► Secured the highest regional audit accuracy results consistently, throughthe adoption of strategic measures aimed at streamlining processes andincreasing operational effectiveness. Show less
Business Wellness Advisor, Relationship manager
Sept 2021 - Nov 2023Senior Branch Manager
Sept 2019 - Aug 2021
Licenses & Certifications

Safe Act
NMLS Licensing
Credit trained for lending
KeyBank
Languages
- enEnglish
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