Mustapha N.

Experience

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  Techno new

  Sept 2010 - Feb 2014

  IT Support Analyst

  ● Successfully completed network cabling installation, including patch panel and patch cords installation, routers, CCTV cameras, IP phones configuration, security systems, and other related tasks● Demonstrated expertise in network cabling installation and troubleshooting, providing optimal network connectivity and performance to meet the client's needs● Applied best practices in safety protocols to ensure a safe working environment for network cabling installation

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  Alyasra Fashion

  Aug 2014 - Sept 2018

  After sales assistant manager

  ● Ensured exceptional customer service while handling orders and resolving issues● Led the team in the absence of the manager, resulting in a smooth workflow● Collaborated with technicians to support customer needs and fix issues● Inspected damaged watches, determining which could be repaired and ensuring timely delivery● Successfully managed the staff schedule and vacation plan, ensuring business needs were met

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  The Creative Style

  Nov 2018 - Feb 2019

  Area Manager

  ● Managed store staff while ensuring proper training and development of new employees● Monitored driver and delivery performance to ensure timely and accurate deliveries● Maintained accurate inventory and conducted regular stock takes for the warehouse● Developed and implemented strategies to increase sales and meet monthly targets● Scheduled staff vacations to meet business needs while also prioritising employee well-being● Successfully completed training and development programs for new hires, achieving high retention rates and minimizing employee turnover Show less

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  Ali Alghanim and Sons Automotive Company

  Jun 2019 - Jun 2024

  Senior Sales Administrator

  ● Successfully preparing daily, monthly, and yearly sales reports and stock reports for management, ensuring accurate and timely delivery of critical data● Managing inventory, ordering and preparing customer and showroom vehicles in accordance with management requirements● Supporting sales team in managing vehicle PDI and job card activities, ensuring timely and accurate vehicle delivery to customers● Successfully managing staff scheduling and annual vacation planning, ensuring optimal workforce management and maintaining high levels of customer service● Ensuring accuracy and timeliness of all sales orders, including vehicle registration and customer refunds● Managing of sales reports and annual data, ensuring accurate and consistent delivery of statistical data to management● Effectively communicating with IT, garage, and finance teams to ensure successful completion of daily and long-term objectives● Maintaining a high level of professionalism and integrity in working with all customers, staff, and stakeholders, ensuring a positive and efficient work environment for all parties. Show less

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  Seas & Deserts Group General Trading Company

  Jul 2024 - Feb 2025

  Division Manager
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  Exeed Alghanim

  Mar 2025 - now

  Senior Administrative Officer