Matic Leben

Experience

• 

  Tobačna Grosist d.o.o.

  May 2014 - Aug 2018

  Assistant
• 

  Plevnik

  Apr 2019 - Mar 2023

  Key Account Manager

  - Developing and managing a portfolio of Key Accounts- To build and maintain a good relationship with Key Accounts- Prepare and follow offers and contracts- Managing the sales process to close new business opportunities- Checking the market segmentation, maintaining and updating customer data, andamending the visit-related reporting data. Proposing promotional campaigns to increasethe market share and improve customer service. Providing key, detailed information totarget customer groups- Ensuring and maintaining updated competition data (e.g. marketing tactics andactivities, gathering of materials on competitors)- Participate in pricing- Coordinate and organize customer visits and participate in trade fairs- Acquiring new potential Key Accounts Show less

• 

  HELLA

  Mar 2023 - Feb 2024

  Key Account Manager

  - Drive sales growth and expand customer base in the global automotive market- Maintain regular contact with key accounts, addressing concerns and providing support- Resolved customer issues and complaints in a timely and professional manner- Coordinated account activities between clients and internal departments,- Preparation of offers, orders and contracts- Negotiate pricing, contracts, and terms of agreement for client satisfaction and profitability- Coordinating and organizing customer visits and participating in fairs and other professional and marketing events, Show less

• 

  CityWall

  Mar 2024 - now

  - Develop and implement effective sales strategies to achieve company objectives- Monitor market trends and competitor activities to identify new opportunities- Provide coaching, guidance, and performance feedback to sales staff- Ensure high levels of customer satisfaction through excellent sales service- Ensure the timely and accurate processing of orders and sales transactions- Maintain up-to-date sales records and reports- Prepare and present sales reports to senior management- Participate in cross-functional meetings to provide insights and feedback on sales performance- Ensure effective communication and collaboration within the sales team and across other departments Show less - Develop and maintain strong, long-term relationships with key clients- Serve as the primary point of contact for key accounts, addressing their needs and concerns promptly- Collaborate with internal teams to ensure the delivery of high-quality products/services to clients- Negotiate contracts and agreements to maximize revenue and profitability- Work closely with the sales, marketing, product development, and customer support teams to ensure a cohesive approach to account management- Monitor and analyze account performance metrics and prepare reports for management- Understand clients’ business challenges, goals, and industry trends to provide tailored solutions Show less

  • Sales Manager

    Jul 2024 - now

  • Key Account Manager

    Mar 2024 - Jul 2024