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Nicolas Hoffman

Nicolas Hoffman

Sales

location of Nicolas HoffmanHabay-la-Neuve, Walloon Region, Belgium

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  • Timeline

  • About me

    ServiceNow addict since 2012 | Co-founder of the 1st ESM & ServiceNow global freelance collective

  • Education

    • Haute Ecole d'Enseignement Supérieur de Namur

      2008 - 2012
      Baccalauréat professionnalisant en informatique et système, finalité technologie de l'informatique IT Réussi avec Distinction

      - Mise en place de serveurs et réseaux- Intégration des systèmes de télécommunications- Installation et gestion des systèmes d'exploitation- Interfaçage électroniquehttp://www.henallux.be/?q=node/20

    • Haute Ecole Albert Jacquard

      2005 - 2008
      Bachelor Graphics design

      Activities and Societies: 3D Modeling and animation Stoped after the second year, didn't degreed...

    • Communauté scolaire Saint-Benoit (Habay)

      1999 - 2005
      CESS general Succeeded

  • Experience

    • IKEA

      Feb 2007 - Jun 2012
      Sales

      I sold FAKTUM kitchens for two years and I sold bedroom stuff such as beds, SULTAN mattresses and PAX dressing room systems the rest of the time.

    • Devoteam Luxembourg

      Feb 2012 - Nov 2018

      Clients : Post Telecom, CHL, Nomura, La Croix-Rouge, Encevo, UNI Lux, Join Experience, CHAMP Cargosystems, Post Corporate IT, ESM, Crelan, Record Bank, KBL,...ServiceNow:• Various ITSM Implementation projects• Scripting & Automation: Workflows, Business Rules, Script Includes, Client Scripts, UI Actions,...• CreateNow: Custom applications development• ITOM: Discovery & Orchestration Implementation• System Administration & Advanced Administration Trainer System Center 2012 :• Orchestrator & Operation Manager : Deploying a HA SCO infrastructure in order to monitor SCOM alerts and send them to Nagios/Opsview. • Orchestrator & Service Manager : Setting up an automated Self Service system for the HR department to administer user profils.• PowerShell : Monitor SCO Runbooks Status with web services. Show less

      • Senior ServiceNow Consultant

        Jul 2012 - Nov 2018

      • Trainee

        Feb 2012 - Jun 2012

    • Croix-Rouge luxembourgeoise

      Nov 2018 - Jun 2020
      ServiceNow System Administrator

    • N2 Help & Solutions

      Jun 2020 - now
      Co-Founder

      I propose my ServiceNow expertise to customers who need help in designing and imlementing the platform, integrating with 3rd party systems and customizing some processes.I also enjoy to train professional people and to help them gather a great experience with ServiceNow.

  • Licenses & Certifications

    • Configuring and Deploying a Private Cloud with System Center 2012 (70-247)

      Microsoft
      Aug 2013

    • Cisco Certified Networking Associate Exploration 3 : LAN Switching and Wireless v4.0

      Cisco
      Jan 2012

    • Cisco Certified Networking Associate Exploration 4 : Accessing the WAN v4.0

      Cisco
      Jun 2012

    • MCTS - Windows Server 2008 Active Directory, Configuration

      Microsoft
      Aug 2012

    • Cisco Certified Networking Associate Exploration 2 : Routing Protocols and Concepts v4.0

      Cisco
      Jun 2011

    • Madrid Delta - Certified System Administrator

      ServiceNow
      May 2019

    • ServiceNow Certified Implementation Specialist

      ServiceNow – The Enterprise Cloud Company
      Oct 2014

    • ServiceNow Micro-Certification - Configure the CMDB

      ServiceNow
      Oct 2021

    • ServiceNow Advanced System Administration Authorized Trainer

      ServiceNow
      May 2017

    • Paris Delta - Certified Implementation Specialist - IT Service Management

      ServiceNow
      Dec 2020

    • Cisco Certified Networking Associate Exploration 1 : Network Fundamentals v4.0

      Cisco
      Jun 2010

    • Madrid Delta - Certified Implementation Specialist - IT Service Management

      ServiceNow
      May 2019

    • Paris Delta - ServiceNow Certified System Administrator

      ServiceNow
      Dec 2020

    • ServiceNow System Administrator Certified

      ServiceNow – The Enterprise Cloud Company
      Nov 2012

    • ServiceNow ITSM Implementation Specialist Certified

      ServiceNow
      Apr 2018

    • ServiceNow System Administration Authorized Trainer

      ServiceNow – The Enterprise Cloud Company
      Nov 2014

    • Monitoring and Operating a Private Cloud with System Center 2012 (70-246)

      Microsoft
      May 2013

    • ITIL Foundation Certificate in IT Service Management

      ITIL Certified
      Feb 2013