Mike Jackson

Experience

• 

  BellSouth

  Jun 1987 - Aug 1996

  Data Systems Analyst/Capacity Planner

  Provided pre-sales support for BellSouth WAN technology services. Managed, engineered and maintained central office equipment for coastal region of SC

• 

  CompuCom

  Jan 1997 - Mar 1998

  Systems Engineer

  Set up and configured desktop clients and network equipment such as modems, hubs and routers

• 

  Inacom

  Mar 1998 - Aug 1999

  Senior Systems Engineer

  Information Systems integration, implementation and Consultation

• 

  BellSouth Telecommunications

  Sept 1999 - Jan 2006

  Product Development Manager

  Managed and supported the development of Bellsouth’s Internet messaging products such as e-mail and instant messaging. Managed the delivery of BellSouth's business class DSL products

• 

  Teradata

  Jan 2006 - now

  Director of global technical support team managing support resources in Teradata centers in the US, India, APJ and EMEA Teradata Database, OS and Change Management Service Product Manager - Managing Teradata database products life cycle roadmaps, Supportability of new product releases, and change control processes.Teradata Certified Master - V2R5

  • Director, GSO Base Team

    Jun 2019 - now

  • Sr. Manager GSO Base Team

    Mar 2016 - now

  • GSO/GTS Manager

    Aug 2012 - now

  • Service Product Manager

    Jan 2006 - Aug 2012