Ryan Coole

Experience

• 

  GamesCo

  Nov 2015 - Apr 2017

  Game Master

  • Provided support to players on game related issues via live chat/direct messaging.• Conducted quality assurance assessments of game products to ensure product quality with the developers through Redmine.• Investigated and documented game exploits, bugs and any issues pertaining to the game during testing.

• 

  Charles Taylor

  Apr 2017 - Apr 2021

  • Migrating of policy and investment administration systems to Charles Taylor standard platforms.• Collaborating with third party companies to implement data exchange and data processing solutions.• Developing and enhancing communication between administration and investment systems.• Providing support and training on new software implementations and process changes.• Designed stored procedures and a database for archiving, which users could input, edit or retrieve boxes and files via an in-house web-based solution.• Creating and editing report in SSRS and Crystal Reports for a vary of reports including Adviser Commission and Fees. Show less

  • Junior Application Developer

    Apr 2019 - Apr 2021

  • Trainee Application Support Developer

    Apr 2017 - Apr 2019
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  CommittedGiving Ltd

  May 2021 - now

  Systems Developer

  • Development and support of proprietary custom products.• Database administration and support.• Back end maintenance and trouble shooting. • Front end development and customisation.• Adhoc production support activities.