Shariful Alam

Experience

• 

  Concordia University

  Feb 1996 - Feb 1999

  System Administrator, Audio-Visual Dept., Concordia University

   Administered a multi-computing environment (Windows PCs, Macs and Linux/Unix servers and desktops running relevant OS and applications), organizational WWW site (HTTPD), Implement Web-based multimedia tools and their servers Installed, configured, and troubleshoot Ethernet, TCP/IP, Wifi hot spots, VoIP phones Customized applications, produce user documentation and reports Developed and maintained database applications (Visual FoxPro)

• 

  Ericsson Canada

  Feb 1999 - Feb 2018

  Performed team leader activities namely scrum master, project planning activities such as task/resource/timeline planning using projectlibre/Microsoft Project/JiraI worked with Mirantis OpenStack cloud/tenancy/orchestration using heat templates on HP c7000/gen8/9 HW. Created tenants/stacks, allocated resources with scripts. Our Feature Test env is on OpenStack. Ongoing implementation activities using Kubernetes Engine and automation with Ansible.Conducted system integration, system test activities, stability, performance and characteristic testing. JVM and system parameter tuning. Prepared test plans, target system RedHat, Ubuntu, VMware, Esxi, Suse, Xen, VM maiden install, upgrade, rollback, backup & restore on HP gen8/9 blades & VCM flex switch & older Sun 6270, IP network, application server (e.g. Jboss, Apache/tomcat), java/J2EE, ant,. ear and .war file deployment, Oracle db install, configure, troubleshoot, oracle AWR & data analysis after traffic runs with load generators (pureload). Working with noSQL Redis, Cassandra, MongoDB and Telemetry tools with Elasticsearch. Traffic model creation. CPI documentation. Development activities such as requirement analysis, system design, dimensioning, architecture design, hardware design, software design, integration, verification, simulations and toolsSystem engineering activities; IPTV HW, Network, E2E and system test lab setup, Application servers (e.g. glassfish, Tomcat, Jboss), packaging/iso creationArea expert for F5 load balancers, Nginx, Extreme networks switches, HW BOM Node hardening & security testing. Mentored as an agile security master using Kali/vulnerability assessment & OWASP penetration testing. Contributed to system test wiki, administered samba, Apache LDAP/DS authentication & role-based access control Test automation using pure test/scripting/selenium/REST.Coding in Java & java script, C++, C#, scripting shell bash, python & Perl on Linux Show less  Sought after customer requirements and translated them into evolving OEM Reference Hardware Architecture, HW & IP-Infrastructure selection, Change Request handling Owned the product roadmap for OEM Reference Hardware and IP-infra related products (e.g. OEM common HW, F5 load-balancer, Extreme Network switches etc.) Performed technical studies/investigations related to OEM Platform, key contributor to OEM common HW design and loop free network topology, which removed IP network convergence delta between layer 2 and layer3 Acted as the Key interface with Product development, marketing, sourcing, supply & sales organizations  Performed frequent technical interactions and meetings with suppliers and do product life cycle management of OEM HW, BOM, Extreme Networks and F5 products Contributed to project release activities (Documentation, availability of data in Ericsson Business Systems and databases), sourcing & product introduction activities (e.g. PPCR, VC, ECP), monthly report to the Head of the OEM Technology Contributed to the OEM platform strategy, definition and evolution of Hardware guidelines and IP-infrastructure and best practices to ensure that the product is adapted to future trends Show less  Took a leading role in Architecting Hardware Solutions, including dimensioning and definition of Bill of Material (BOM), defined their hardware stack-up drawings & mechanical aspects, mounting hole locations, cable interconnections and environmental specifications such as air-flow, thermal properties, weight, power, and Reliability Designed and Administered E2E IP networks, Extreme Networks switches, Cisco routers, F5 Load-balancers, Cyclades Terminal servers. Also, worked with SS7 (A7/C7) and SS7 over IP, writing Shell/Perl scripts/Puretest tool for test automation Administered storage (SAN, NFS, NAS) solutions from SUN & EMC, fiber switches. MB/GB/TB, server partitioning, RAIDs, workstations, UPS) and networking (client/server architecture, LANs, bandwidth, VPNs, firewalls  Administered automated jumpstart server installation processes including virtualization, re-packaging for Solaris/Linux/Windows servers and the day to day administrative duties of their HW/OS/Network/File servers and Security related components, software enhancements, and customization, prepared and executed test cases and documented results Show less  Analyzed, monitored, and verified IP based networks with network analysis equipment for statistical, security and testing purposes (e.g. RADCOM for IP) Installed, upgraded, configured, and troubleshoot network hardware (e.g. Cisco/Extreme/3com, access-points, switches, Big-IP), their OS and applications Jumpstart/setup test-beds (HW/SW/networking/Security) for Linux/Windows and Sun Solaris Servers and client machines, Perl & Bash Shell scripting  Market research and business plan for new equipment, servers, and software  Integrated and verified Ericsson’s open systems family of products (Jambala/ TSP HLR/VLR systems, IPTV on SGCS and JBOSS) Configure, troubleshoot, and analyze cell-phone link setup and signaling equipment with SS7 (e.g. A7/C7/CH7 and INET brand SS7 analyzers) in GSM/CDMA/TDMA HLR/VLR with Mobile Switching Centre (MSC) environment  Mentored internal and on-site staff. Many customer lab visits including Sydney, Australia and Stockholm, Sweden. Project management activities while at remote sites Show less

  • Team-Lead, System Integrator, System Test Team, IPTV

    Feb 2010 - Feb 2018

  • • Technical Product Manager (HW & IP-infra), OEM Technology

    Jan 2007 - Feb 2010

  • • Platform Designer (HW & IP-infra), Messaging/Voicemail over IP

    Feb 2002 - Feb 2007

  • System Integrator/Administrator, Equipment lab, ITTE

    Feb 1999 - Feb 2002
• 

  MediaKind

  Aug 2018 - Jan 2024

  Lead Solution Architect / System Integrator / Cloud DevOps Engineer

  ▪ Cloud architecture: HLD/LLD, Cloud administration, k8s cluster with Terraform, management on private, public clouds on Azure multi-tenancy, AWS and on GCP, storage accounts, Key vaults (SOPS), Access policies, Active directory App registration, token/OAuth, certificates, secrets, k8s security, storage, scalability, redundancy, backup and restore, configure IP-infra, monitoring Fluentbit, Prometheus (Kibana dashboard to view)▪ ETL, Data Warehouse, Application architecture: Area expert for MK analytics V3, Event Activation Engine (EAE). Analyze, design, support products; Data Warehouse architecture, ETL, Marathon (Apache Mesos), Spark Jobs, MongoDB, Elasticsearch, Logstash, Kibana (ELK), Kafka, Logsink, Beats, K8s, Python, XML, JSON, REST, API▪ Integration and deployment: Conception to deployment, cloud k8s products, their support namely MK Analytics V3, Event Activation Engine on spring-boot, Quarkus on k8s. Translate design requirements into design and integration tasks, forexample, Single Sign on (SSO) auth for portal API, Kafka topic index creation on ES through Kafka, Logstash, spark jobs, docker build, HELM, deploy on k8s. Monitor cluster with lens and other tools. Python, network tunneling to collect data/Beats from many sites, lab setup, feature and perf testing, agile demo▪ Cloud DevOps engineering: Setup Azure workspace, repo, flux, CI-CD pipeline, image repo, cluster, build, delivery processes, k8s cloud deployment. Administering Iweb lab, Montreal, it’s HW, IP network setup, Git/gerrit, jenkins, jfrogsetup, their administration, porting of all classic applications to cloud k8s▪ Support customers: Analytics, EAE features, troubleshooting with Kibana dashboards and their system logs. Analyze data architecture for analytics, in preparing for its prediction, recommended catalogs, channels, identify, troubleshoot issues, identify data anomalies, fix and improve▪ PoC: Hadoop, Lens, ChatGPT, Google Analytics, ClickHouse▪ SME:Multi-national teams Show less

• 

  Leadership Connect

  Jan 2024 - now

  Senior DevOps Engineer

  ▪ Cloud architecture: HLD/LLD, Cloud administration, k8s cluster with Terraform, management on private, public clouds on Azure, AWS and on GCP, storage accounts, Key vaults (SOPS), Access policies, Active directory App registration, token/OAuth, certificates, secrets, k8s security, storage, scalability, redundancy, backup and restore, configure IP-infra, monitoring Fluentbit, Prometheus (Kibana dashboard to view)▪ ETL, Data Warehouse, Application architecture: Area expert for MK analytics V3, Event Activation Engine (EAE). Analyze, design, support products; Data Warehouse architecture, ETL, Marathon (Apache Mesos), Spark Jobs, MongoDB, Elasticsearch, Logstash, Kibana (ELK), Kafka, Logsink, Beats, K8s, Python, XML, JSON, REST, API▪ Integration and deployment: Conception to deployment, cloud k8s products, their support namely MK Analytics V3, Event Activation Engine on spring-boot, Quarkus on k8s. Translate design requirements into design and integration tasks, forexample, Single Sign on (SSO) auth for portal API, Kafka topic index creation on ES through Kafka, Logstash, spark jobs, docker build, HELM, deploy on k8s. Monitor cluster with lens and other tools. Python, network tunneling to collect data/Beats from many sites, lab setup, feature and perf testing, agile demo▪ Cloud DevOps engineering: Setup Azure workspace, repo, flux, CI-CD pipeline, image repo, cluster, build, delivery processes, k8s cloud deployment. Administering Iweb lab, Montreal, it’s HW, IP network setup, Git/gerrit, jenkins, jfrogsetup, their administration, porting of all classic applications to cloud k8s▪ Support customers: Analytics, EAE features, troubleshooting with Kibana dashboards and their system logs. Analyze data architecture for analytics, in preparing for its prediction, recommended catalogs, channels, identify, troubleshoot issues, identify data anomalies, fix and improve▪ PoC: Hadoop, Lens, ChatGPT, Google Analytics, ClickHouse▪ SME:Multi-national teams Show less