Deepali Ramesh

Experience

• 

  Swiggy

  Nov 2015 - Jul 2018

  Senior Quality Audit Specialist - Catalog

  • Manage Catalog Quality Audit staff and oversee day-to-day operations.• Responsible for delivering staff performance reviews.• Prepare detailed operational reports and metrics to guide and manage staff on an on-going basis.• Create and deliver management reports and presentations.• Responsible for operations processes standardization for maximum efficiency.• Scope and launch new audit activities.• Build strong relationships with other teams to on-going value add and ensure long term success.• Responsible for the overall value and quality of the output of the Catalog Quality Audit team.• Ability to produce executive metrics and make recommendations for process and systems improvement.• Trained & mentored new hires on process tasks and provide feedback to the training team to customize training modules,• Built robust launch plans for new team members & owed progress tracking of new joiners through a complete administration of launch plans as a mechanism.• Responsible for the overall quality of the Catalog on Swiggy. Show less

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  AJIO.com

  Mar 2019 - now

  Assistant Manager, Catalog