Leilah Mottram

Experience

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  Tropical Restaurant

  Jun 2004 - Nov 2004

  Waitress

  Here at Tropical, I waited tables, prepared & served food & desserts, I served drinks at the bar. The job was in a holiday resort where I was able to use my language skill as I speak French, Catalan, Spanish & English.

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  La Terrassa del Cavet

  Nov 2004 - Mar 2005

  Waitress

  At La Terrassa del Cavet, I waited tables, served drinks (hot & cold), served food, prepared desserts. This job required the use of my language skills as it was a Spanish restaurant with international clients.

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  LandBank International

  Mar 2005 - Feb 2009

  Office manager / Web analyst

  Commenced as a secretary answering phones, replying to emails & photocopying documents as wellas dealing with post and clients.- Promoted to manager of the whole office this included;- Worked as a translator - introducing clients to local bank managers to organise their Spanish bankaccounts.- Prepared client’s documents at government offices, liaising with the Notary office for purchase andsales of both commercial and residential property.- Organised clients private utilities – electricity, gas, telephones, registered clients with the Town Hall,organised their medical registration at local doctor surgeries and hospitals. Show less

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  Tropical Restaurant

  Mar 2009 - Nov 2010

  Head Waitress

  Served cocktails, drinks (hot & cold) & food and prepared desserts.- Responsible for the waiting staff, checking the stock, preparing cash floats and banking.- Attended tables of up to 60 people, working under pressure and problem solving.

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  Cork & Bottle Drinks Company

  Jan 2011 - May 2014

  Marketing Manager

  Created company brochures, business cards, posters, both online and offline.- Built the company website and uploaded and prepared photos and information of products.- Negotiated wholesale and retail prices with buyers and sellers in Spanish, French and English.- Located buyers & sellers of Spanish, French & Italian products including wine, cava, champagne, oliveoil, vinegars & tapas.

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  EROS BUS TRAVEL SL

  May 2015 - Oct 2015

  Data analyst / Customer services / Reservations

  Recruited as a customer service representative answering the emergency phone.- Input client data into company’s reservation system using Microsoft Access for all bookings.- Updating the company computer facility.- Dealt with client complaints, solved problems, refunds, working quickly and under pressure to diffuseany travel difficulties with a tired travelling clientele.- Organised transport for VIP customers, from airports, ferry ports, hotels, etc. throughout Spain.

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  O'Donovan & Co. Solicitors LLP

  Jan 2017 - Sept 2017

  Legal Secretary

  Support attorneys to meet client needs, i.e. after hours appointments.Transcribe and correct legal documentsFile, organize, scan, copy, and fax legal documents Schedule depositions, hearings, and other meetingsMake travel arrangements for attorneysProcess third party and vendor invoicesFile documents with the court before the deadlines

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  BCE RETAIL SERVICES

  Jan 2019 - Dec 2021

  Operations Manager

  Planning and organising projects.Visual merchandising and programming.Solve all these daily situations or problems.Supervise and manage all the operations that are in my charge & Working as a team.Organise and update company and employee documentation. Control that the production complies in time, quality and costs. Budgeting projectsCoordinate the operational areas of the company

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  Imports Ireland

  Jan 2022 - now

  Entrepreneur

  Manage the import and export processes of the company in an efficient and effective way, in order to manage production costs. Manage the information and logistics of exports verifying compliance with the delivery according to the requirements and dates established with the client.Establish excellent interpersonal relationships with the different transport service providers in order to generate efficient negotiations that favor compliance with quality, safety and deadline standards.Ensure compliance with all regulations relating to imports and exports of customs regimes and free zones. Show less