Enoch Sutherland

Experience

• 

  Tennessee Temple University

  Apr 2007 - Feb 2009

  Accounting Clerk

  • Manage all Accounts Payable transactions• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computer• Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software• Receive, record, and bank cash, checks, and vouchers• Reconcile records with bank transactions

• 

  Farmers Insurance

  Jun 2010 - Nov 2022

  • Lead team of reporting analysts that builds, maintains, and leverages operational reports to support efficiencies, coaching, quality, and customer experience• Provide business consultation to supervisors, directors, and executives across Service Operations• Train and coach supervisors on effective utilization of tools and reports• Lead projects related to new technologies and data integrations• Act as part of the SAFe Agile Product Management group to manage a lean portfolio across Agile release trains Show less

  • Operational Reporting Manager

    Mar 2020 - Nov 2022

  • Commercial Strategic Manager

    Sept 2017 - Mar 2020

  • Billing Support Manager

    Aug 2015 - Sept 2017

  • Service Operations Supervisor

    Apr 2012 - Aug 2015

  • Problem Resolution Analyst

    Jun 2010 - Apr 2012
• 

  CNA Insurance

  Nov 2022 - now

  Consulting Director, Value Management and Innovation