Paul J. Kluxen

Experience

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  Walgreens

  Sept 1994 - Apr 1996

  Assistant Store Manager

  All store operations in a 24 hr. facility. Pharmacy Technician. Stocking, shipping receiving, customer service, cash handling, maintenance.

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  Lowe's Home Improvement

  Apr 1996 - Dec 1999

  District Loss Prevention & Safety Manager

  Controled and reduced loss caused by internal, external, operational and safety factors at home location as well as manage and direct Loss Prevention Managers at several store locations in two states. Director of material handling equipment training. Haz-Mat District Director and lead trainer of Haz-Mat response team. Conducted regular cycle counts of high shrink and high shrink potential items. Conducted surveillance, apprehension, interviewing and prosecution of internal and external persons causing inventory loss. Responsible for inventories and a timely assesment of reconciliations. Show less

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  Johnson Controls Automotive

  Nov 1999 - Jan 2000

  Technician

  Assembly of seating for the Chrysler corp. JIT production. ISO 9001. Quality assurance.

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  ALDI Stores

  Feb 2000 - Jul 2011

  Store Manager

  All store operations. Responsible for individual store budget and projections. Making sure that we are on track to reach all goals in relation to sales, productivity, loss reduction, inventory and customer service. Scheduling of all employees and their duties. Employee management and development, delegation of responsibilities and continuing training coordinator. Ensure proper ordering of retail goods based on movement and demand. Ensure the proper shipping and receiving policies and procedures are followed and the confirmation of correct product, quantity and quality are maintained. Store conditions kept above company standards on a continuous basis. Show less

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  Kluxen Enterprises

  May 2010 - Sept 2013

  Owner & C.E.O.

  Handle day to day business operations. Chief Financial officer. Investment decisions. Volunteer program coordinator and administrator. Critical decisions made in company direction and scope.

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  CVS Caremark Corporation

  Jan 2012 - Jan 2012

  Supervisor

  Customer service, Shipping, receiving, stocking, budgeting, scheduling, ordering, cash handling and delegating. Employee management and motivation, store conditions and cleanliness, adhere and enforce company policy and EPA, FDA and OSHA regulations. Trouble shoot mechanics of power equipment, identify and repair problems. Train all new associates, develop safety regulations, identify potential safety hazards, correct safety violations and issues. Partnered with corporate maintenance to address safety issues, worked closely with Human Resources to develop safety program, reduced employee and customer accidents, responsible for MSDS documentation, OSHA 300 and tracking trends of types of accidents, frequency and employee occurrences. Show less

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  Masterson Personnel

  Aug 2012 - Nov 2012

  Branch Manager

  Office manager providing clients with quality personnel. Recruiting temporary employees and temp to hire employees to fill positions at major accounts in need of capable, light industry professionals.

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  Kroger

  Sept 2013 - Jun 2014

  CO-Manager

  Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and EBITDA results. Daily assess the stores’ ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with the coaching and development of store associates through both formal and informal interactions. Supports all aspects of the Customer 1st Strategy. Role model and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Functions: Assist store manager and associates in the acheivement of a favorable customer shopping experience and associate interest in customer service/relations which enhances Kroger’s reputation as the best merchant in the retail food industry. Assist the store manager in leading teams in the planning, implementation and execution of merchandising and operating initiatives. Assist the store manager with developing action plans, and communications to all store associates on the results of the Assoicate 1st Survey. Work with department heads and store associates to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans. Role models and demands the highest level of customer service. Manage total operations of the store in the Store Managers absence. Financial and other company goals: Achieve/exceed weekly, period, and annual sales, wage budgets and profit budgets, as well as other targeted goals (e.g. safety, shrink). Drive sales working with department managers to produce and maximize sales and profits, reduce shrink and improve each store department’s contribution. Show less

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  Illinois State Tollway Highway Authority

  Jun 2014 - Feb 2020

  Supervisor

  Responsible for managing all Plaza operations and provide supervision to all employees assigned to the Plaza. Responsible for all manual toll collection. Includes but not limited to security, compliance of policies and procedures, plaza fund, transition of funds to money truck personnel. Administer Collective Bargaining Agreement (CBA) fairly and equitably. Schedule all assigned Toll Collectors. Verify Toll Collector time and attendance record for accuracy each pay period. Recommend and apply discipline when warranted. Oversee the daily activities of all Toll Collectors. Responsible for organizing and managing all funds, issuing banks, selling coins to toll collectors, supervising de-vaulting and securing the revenue from automatic lanes for transfer to the Money Room and ensuring that all revenues are accounted for and secure. Oversee employee payroll, which includes verifying and totaling of hours worked on timekeeping system; documentation of utilized benefit time. Supervisory duties entail the equitable scheduling of employees, coordinating shift and lane assignments. Vacation scheduling and preparing the master schedules for all employees to ensure that appropriate lanes are staffed to accommodate traffic. Ensure the training of all Toll Collectors for assignment of Collector-In-Charge duties. Responsible for plaza personnel safety; also ensure customer service needs are met for both internal and external customers. Monitor traffic demand and schedule accordingly to further ensure safety of the motoring public as well as meeting service demands. Conduct and respond to step one (1) grievance procedures as outlined and stipulated in the CBA with SEIU Local 73, and responsible for the equitable application of all rules and regulations contained within the Personnel Policies and Procedural Manual, Toll Services Collector-In-Charge Manual and the Toll Services Administrative Directives Manual toward all personnel. Show less

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  Illinois Department of Transportation

  Feb 2020 - now

  District Safety Manager