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Andre Beckles, MBA, PMP, CSM

Andre Beckles, MBA, PMP, CSM

Customer Service Associate

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location of Andre Beckles, MBA, PMP, CSMBaltimore, Maryland, United States

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  • Timeline

  • About me

    Project Manager | Problem Solver | Servant Leader

  • Education

    • Albright College

      -
      Bachelor of Arts - BA Dual track in Management and Marketing

      The Business, Accounting & Economics Department prepares students for both employment and graduate study through the integration of theory and practice. Using an interdisciplinary approach, the department’s goal is to blend the students’ liberal arts education with their professional business studies to provide a holistic education that prepares students to compete effectively and meet the challenges in the global economy. To achieve this goal, we engage students in a small group… Show more The Business, Accounting & Economics Department prepares students for both employment and graduate study through the integration of theory and practice. Using an interdisciplinary approach, the department’s goal is to blend the students’ liberal arts education with their professional business studies to provide a holistic education that prepares students to compete effectively and meet the challenges in the global economy. To achieve this goal, we engage students in a small group, inquiry-based, experiential learning environment. Our curriculum is designed to provide a stimulating atmosphere; students are encouraged to go beyond classroom lectures and passive acquisition of information. We strive to cultivate and develop students who value and practice ethical behavior, social responsibility, intellectual curiosity and a commitment to continuing personal growth. Show less

    • Morgan State University

      2021 - 2022
      Master of Business Administration - MBA 3.89

      Morgan's MBA prepares students to compete for positions in managerial careers in leading organizations. Skill sets include the ability to diagnose complex situations, solve problems, make decisions, communicate powerfully and confidently, and take leadership roles in the organization.MBA Program Learning Outcomes:Education to support leadership in an organizational setting;Understanding of business, the competitive marketplace, current practices & fluency in the language of… Show more Morgan's MBA prepares students to compete for positions in managerial careers in leading organizations. Skill sets include the ability to diagnose complex situations, solve problems, make decisions, communicate powerfully and confidently, and take leadership roles in the organization.MBA Program Learning Outcomes:Education to support leadership in an organizational setting;Understanding of business, the competitive marketplace, current practices & fluency in the language of business;Strength to maintain high ethical & moral standards, and contribute to CSR.Understanding of the importance of data analysis in making effective decisions;A grasp of technology & how it is integrated into process, personal effectiveness & organizational action;Ability to work effectively in teams in changing settings & demanding time pressures. Show less

    • Morgan State University

      2022 - 2022
      Post Baccalaureate Certification Project Management (PBCPM) 3.89

      Post-Baccalaureate Certificate in Project Management is an interdisciplinary, 15-credit graduate-level program that provides a comprehensive understanding of all aspects of project management theory and practice. The objective of this program is to provide students with technical and soft skills to excel in challenging work environments. This program helps to meet the industry demand for project managers who can improve project performance. The program brings together courses in project… Show more Post-Baccalaureate Certificate in Project Management is an interdisciplinary, 15-credit graduate-level program that provides a comprehensive understanding of all aspects of project management theory and practice. The objective of this program is to provide students with technical and soft skills to excel in challenging work environments. This program helps to meet the industry demand for project managers who can improve project performance. The program brings together courses in project management, business, city & regional planning, engineering, information technology, liberal arts, sciences, social sciences, transportation, and several other disciplines to offer a rich educational experience. The professionals can advance in their careers in the private and public sectors. It also provides a career change path for working professionals. We follow the Project Management Institute standards. We use the Project Management Body of Knowledge extensively in our project management courses. Show less

    • Milford Mill Academy

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      High School Diploma Information Technology

      Activities and Societies: Football, Wrestling, and Baseball

  • Experience

    • Walgreens

      Jun 2015 - Aug 2016
      Customer Service Associate

      Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.

    • Enterprise Rent-A-Car

      May 2016 - Apr 2019

      • Orchestrated personalized one-on-one coaching sessions with 12 employees, fostering professional growth by delivering tailored sales strategies, setting ambitious yet achievable goals, and meticulously monitoring individual progress throughout each month.• Developed sales and managerial strategies, effectively positioning the team for success in a competitive environment. Additionally, enhanced the precision and efficiency of rental processes, all while expertly overseeing a fleet of more than 200 vehicles. Show less

      • Assistant Manager

        Mar 2019 - Apr 2019

      • Management Assistant

        Jan 2019 - Mar 2019

      • Management Trainee

        Jun 2018 - Jan 2019

      • Intern

        May 2016 - Jun 2018

    • Baltimore City Mayor's Office of Employment Development

      Apr 2019 - now

      Perform data analysis to prepare technical reports on local hiring and deliver findings to key stakeholders. Evaluate compliance of hiring regulations and adeptly coordinate contractor communication, ensuring alignment between requirements and the project’s imperatives. Manage the oversight and organization of mission-critical information and tasks related to contractor recruitment. Spearhead the development and execution of comprehensive training sessions, informational forums, and impactful presentations of hiring law policies & procedures to employers. Collaborate directly with the developer, contractors, and the Baltimore City residents to build a workforce vision and strategic roadmap. Show less Marketed Career Connections and Youthworks Private Sector programs to employers anddevelop jobs for in and out-of-school youth served by youth services. Marketed and develops customized training opportunities for participants and negotiates subsequent contracts and agreements with employers and training vendors. Also coordinated and conducts employer activities such as job fairs, mass recruitment sessions, and job specific pre-screening workshops. Provided individual sessions to support job retention. Ensured comprehensive assessment, career counseling and case file management. Met with employers and human resource directors, maintained excellent employer/customer relations, anticipates participants’ needs, assessed participants satisfaction, and offered support services so that customers are adequately trained. Show less

      • Baltimore Peninsula Local Hiring Law Project Coordinator

        May 2021 - now

      • Business Services Representative

        Aug 2019 - May 2021

      • YouthWorks Job Developer/Coach

        Apr 2019 - Aug 2019

  • Licenses & Certifications

    • Google IT Support Professional Certificate Specialization

      Coursera
      May 2019
      View certificate certificate

    • Protecting Human Research

      The National Institutes of Health
      Mar 2018

    • Operating Systems and You: Becoming a Power User

      Coursera
      May 2019
      View certificate certificate

    • Technical Support Fundamentals

      Coursera
      May 2019
      View certificate certificate

    • Cisco® IT Essentials

      Cisco
      Aug 2019

    • IT Security: Defense against the digital dark arts

      Coursera
      May 2019
      View certificate certificate

    • The Bits and Bytes of Computer Networking

      Coursera
      May 2019
      View certificate certificate

    • System Administration and IT Infrastructure Services

      Coursera
      May 2019
      View certificate certificate

    • Content Marketing

      HubSpot
      Mar 2018
      View certificate certificate

    • Inbound Marketing Certification

      HubSpot
      Mar 2018
      View certificate certificate

  • Honors & Awards

    • Awarded to Andre Beckles, MBA, PMP, CSM
      2014 Alpha Phi Alpha Beautillion Scholar Alpha Phi Alpha Delta Lambda May 2014 Alpha Phi Alpha established the Go-to-High-School, Go-to-College Initiative in 1922, by then General President and Delta Lambda Chapter charter member S.S. Booker. The initiative focuses on the importance of completing secondary and collegiate education as a road to personal advancement. Through the Go-to-High-School, Go-to-College educational initiative, young men receive the information and learn strategies that facilitate success. Alpha men serve as excellent role models for your sons to… Show more Alpha Phi Alpha established the Go-to-High-School, Go-to-College Initiative in 1922, by then General President and Delta Lambda Chapter charter member S.S. Booker. The initiative focuses on the importance of completing secondary and collegiate education as a road to personal advancement. Through the Go-to-High-School, Go-to-College educational initiative, young men receive the information and learn strategies that facilitate success. Alpha men serve as excellent role models for your sons to emulate. The Delta Lambda Beautillion Scholars Program is one such effort. Show less
    • Awarded to Andre Beckles, MBA, PMP, CSM
      National Society of High School Scholar The National Society of High School Scholars May 2014 Recognition of academic and excellence, Andre has been granted membership in The national Society of High School Scholars and hereby awarded all rights, honors, and privileges thereunto appertaining. This membership is for meritorious scholastic achievement and the pursuit of excellence at Milford Mill Academy
    • Awarded to Andre Beckles, MBA, PMP, CSM
      Deborah J. Stephan Green & White Scholarship Deborah J. Stephan Apr 2014 Respect, Responsibility & Readiness. In recognition of valuable contributions and service to others.
    • Awarded to Andre Beckles, MBA, PMP, CSM
      Senior Award for Selection into the National Technical Honor Society Milford Mill Academy Apr 2014 The National Technical Honor Society honors the achievements of top CTE students, provides scholarships to encourage the pursuit of higher education, and cultivates excellence in today’s highly competitive, skilled workforce.
    • Awarded to Andre Beckles, MBA, PMP, CSM
      The National Football Foundation and College Hall of Fame The Greater Baltimore Chapter of the National Football Foundation Mar 2014 "This certificate testifying that he has been voted outstanding in Football Performance, Academic Achievement and Leadership in the territory of the chapter".

  • Volunteer Experience

    • Good Brother

      Issued by Alpha Phi Alpha Fraternity on Oct 2018
      Alpha Phi Alpha FraternityAssociated with Andre Beckles, MBA, PMP, CSM

    • Security Program Assistant

      Issued by Catholic Charities of Baltimore on Jun 2020
      Catholic Charities of BaltimoreAssociated with Andre Beckles, MBA, PMP, CSM