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Mageswaran A

Mageswaran A

Content Writer

Followers of Mageswaran A5000 followers
location of Mageswaran ABengaluru, Karnataka, India

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  • Timeline

  • About me

    Business data analyst - CRM Revenue operations at Freshworks

  • Education

    • SRK Matriculation higher secondary school

      2012 - 2014
      Higher secondary level certification Maths, computer science

    • Sri Krishna College of Technology

      2014 - 2018
      Bachelor of Engineering - BE Mechanical Engineering

      Activities and Societies: undergone projects on • Hybrid Vehicle Challenge (HVC) - Designed and developed a F-4 type hybrid vehicle with Regenerative Braking. • Enduro Student India (All-Terrain Vehicle) - Design and fabrication of an ATV with Continuously Variable Transmission (CVT). • Mega ATV - Design and fabrication of an ATV with Manual Transmission (Modified 5 - speed gearbox). • E Baja - Design and fabrication of an off-road vehicle organised by Society of Automative Engineers(SAE).

    • Great Lakes Institute of Management

      2021 - 2022
      Post Graduate Diploma in Data science and engineering, Machine learning

      Activities and Societies: Capstone project * Predicting Fair Market Price of Pre-Owned cars - Used Cars Price Prediction and Valuation using Machine Learning Techniques. * Loan Default Prediction Using Machine Learning - The idea of this project is to gather loan data from the Lending Club website and use machine learning techniques on this data to extract important information and predict if a customer would be able to repay the loan or not. Great Lakes is one of the premier business schools in India known for its technology adoption & analytics education. The Great Lakes PGP-DSE is a 6-month Full-Time Classroom Programme in Data Science & Analytics. The program uses a combination of learning methods that includes classroom teaching, hands-on exercises, online modules, assignments & sessions with industry practitioners. Great Lakes’ Analytics program has been Ranked #1 in India for 4 years in a row.Coursework:-… Show more Great Lakes is one of the premier business schools in India known for its technology adoption & analytics education. The Great Lakes PGP-DSE is a 6-month Full-Time Classroom Programme in Data Science & Analytics. The program uses a combination of learning methods that includes classroom teaching, hands-on exercises, online modules, assignments & sessions with industry practitioners. Great Lakes’ Analytics program has been Ranked #1 in India for 4 years in a row.Coursework:- Foundations of Data Science- Python Programming- Exploratory Data Analysis- Statistical Methods for Decision Making- SQL Programming using MySQL- Supervised Learning - Regression and Classification- Unsupervised Learning- Ensemble Techniques- Data Visualization using Tableau Show less

  • Experience

    • Shankar IAS Academy

      May 2019 - Oct 2020
      Content Writer

    • BYJU'S

      Dec 2020 - May 2021
      Business Development Associate

      • Worked with Managers to develop and execute plans, ensure proper implementation of planned procedures and protocols.• Met targets on a daily and weekly basis and generated/maintained revenue/DRPS as per the company’s requirement.• Worked in CRM software such as Leadsquared. • Excellent in following cold calls procedure and post sales customer service. • Responding to objections, inquiries and complaints. • Recognizing and exploiting buying signals and business triggers. • Determining need, authority, time frame to purchase and budgetary information Show less

    • Ola Electric

      Aug 2021 - Feb 2022
      Technical Support Engineer

      • Contact regular and prospective customers to demonstrate products(Lithium-ion battery), explain product features, and solicit orders.• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.• Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.• Prepare drawings, estimates, and bids that meet specific customer needs.• Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.• Arrange and direct delivery and installation of products and equipment.• Monitor market conditions, product innovations, and competitors' products, prices, and sales.• Train customers' employees to operate and maintain new equipment. Show less

    • Freshworks

      Oct 2022 - now
      Business Data Analyst

      * Created various Power BI dashboards to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.* Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.* Updated and developed scripts and queries to extract and analyze data from multiple sources.* Analyzed data to identify root causes of problems and recommend corrective actions.* Developed required policies and procedure reflected actual goals, tasks and workflows, meeting all regulatory compliance requirements.* Generated ad-hoc reports to evaluate specific business requirements.* Audit data monthly/quarterly for cleanliness and process improvements (TAM and account book refresh activity). Show less

  • Licenses & Certifications

    • Data Analytics using Excel

      Great Learning
      Sept 2022
      View certificate certificate

    • Post graduate program in Data Science and engineering

      Great Lakes Institute of Management
      Sept 2022
      View certificate certificate