
Sharon Williams
General Manager

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About me
Customer Trading Manager
Education

Lime House School
1984 - 1988
Experience

Shepherd Neame Ltd
Aug 2002 - May 2010General ManagerManager of 3 pubs with rooms for Shepherd Neame. 2 of which had a la carte restaurants and a licence to host weddings. I ensured that the pubs were safe and legal to trade day by day. I controlled all training and recruitment. Using Zonal on the tills and back office to control cash. I did all rotas, holidays and wages. Regular safe checks and banking. Rooms linked to booking.com. Ensuring housekeepers kept the bedrooms at a high class standard with us earning a 4 diamond award

Greene King
May 2010 - Nov 2011Retail ManagerManager of a 57 bedroom motel with a 100 seated area for food served and bar area. Managing a team of 20 staff, I was in control of all training (fire, food safety, think 25 and health and safety) and recruitment. I organised the rotas, holiday planning and wages. Completed end of week accounts with regular safe checks, till counts and bankings. Used Zonal tills, viewbase for back office and Rezlynx for the accommodation.

Sainsbury's
Nov 2011 - Dec 2018. Managing the store in the managers absence. Ensuring the shop is safe and legal for trade from opening to closing. Receiving deliveries in on the back door and accepting them on RSS. Using REPOS for all cash handling reports. List for holiday planning and LIP for budgeted hours. Cash handling, safe checking and banking. End of week journal. Date code checking and daily reductions, ensuring that all food on the shop floor remains in date. Adjusting inventory and controlling discontinued lines. Scheduling, holiday planning and wages. Managing up to 5 staff at any one time, including training and refresher training for fire and think 25. Delivering huddles to colleagues with store results and MCM results for mystery shoppers. Knowing my market and competition in the local area. Show less
customer services and commercial manager
Jun 2017 - Dec 2018Department Manager in Training
Dec 2016 - Dec 2018EPOS Trainer
May 2016 - Dec 2018Store Lead
Nov 2011 - Dec 2018

Sainsburys
Jun 2018 - Dec 2018Customer Trading Manager
Joint Security Services
Dec 2018 - Mar 2019Front of House
Alpha Solutions - The Alpha Family
Mar 2019 - May 2020Finance Administration
McColl's Retail Group
May 2020 - May 2022Multi Site Store Manager
Sainsbury's
May 2022 - nowCustomer Trading Manager
Licenses & Certifications

Level 2 Award for working as a CCTV Operator within the private security industry
Highfield QualificationsFeb 2019
National Certificate for Door Supervisors Level 2
BIIABFeb 2009
Diploma in Licensed Hospitality Level 3
BIIABMay 2006
Diploma in Licensed Hospitality Advanced Certificate
BIIABJun 2004
Introduction to Licensed Retail Operations Level 2
BIIABJul 2003
National Certificate in licensed retailing Level 2
BIIABJul 2003
National Certificate for Licensees Level 2
BIIABJun 2002
Emergency hand lowering/hand winding certificate for hydraulic/traction lift
RUBAX LIFTS LIMITEDDec 2018
TQUK level 3 award in first aid at work
Green Cross Training LtdJun 2017
Health and Safety Level 2 Award
MitieJan 2019
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