Dan Arnott

Experience

• 

  Simply Gardens

  Jan 2003 - Jul 2005

  Owner
• 

  IngenuIT Limited (MSP)

  Jul 2005 - Nov 2015

  Director

  Founded and scaled-up a leading Managed Service Provider (MSP), specialising in the provision of high-quality IT support, nurturing & building strong relationships, engaging 800+ clients across diverse sectors. ➤ Led rapid business growth over 10 years, securing new business clients across various industries including legal, healthcare, and accounting. Full Profit and Loss management and alignment with business goals.

• 

  Truebyte

  Sept 2015 - Nov 2021

  Acted as a trusted advisor on IT, taking ownership for strategic IT initiatives, including recommending and designing IT systems, software and infrastructure, aligned to business requirements and growth goals. ➤ Operated as the Product Lead for the Truebyte Work Anywhere VDI initiative, overseeing the end-to-end development and implementation of the solution, resulted in operational efficiency and improved security.➤ Instrumental in helping client organisations to scale their operations by offering IaaS capabilities, enabling internal teams and clients achieve their key goals through use of cutting-edge technology. Show less Business technology and IT leadership, taking ownership for directing strategic IT initiatives aimed at improving operational efficiency, including adopting cloud solutions, business continuity planning and DR strategies. ➤ Provided strategic leadership to the Service Delivery team, identified resourcing needs and top talent to join the business, maintaining service delivery excellence. Monitored performance, SLAs, and KPI metrics.➤ Implemented services and collaboration tools for business continuity internally and across multiple industry sector businesses, enabling seamless remote work during Covid-19. Show less Operational business leadership, taking the lead in streamlining operations as part of the business merger between IngenuIT and Truebyte. Acted as a key point-of-contact for clients on architectural best practice.➤ Led high-performance helpdesk teams, and oversaw incident management & response efforts, consistently improving policies and procedures to enhance efficiency, reduce response times, and resolve critical issues.➤ Managed client demands, led internal and external communications, and managed service desk systems. Show less

  • Chief Technology Officer

    Apr 2021 - Nov 2021

  • Head of IT Services

    Feb 2019 - Apr 2021

  • Manager of Operations

    Sept 2015 - Feb 2019
• 

  Lineup Systems

  Nov 2021 - Aug 2024

  Business technology leadership, with full remit for the successful end-to-end delivery of a SaaS platform for major publishing sector clients, including working with the Daily Mail, New York Times, and News UK.➤ Leadership, management and motivation of a team of 30+ consultants in the UK, USA, Europe & Australia, promoting continuous improvement (CI), career growth, and enhancing overall team performance.➤ Directed the Artificial Intelligence (AI) Product Innovation Team, successfully developing innovative AI and the automation services portfolio on the platform, meeting customer demand for innovative new solutions. Show less

  • Global Technical Delivery Director

    Jul 2022 - Aug 2024

  • Technical Delivery Director

    Nov 2021 - Jul 2022
• 

  Self-employed

  Sept 2024 - now

  IT Consultant

  I’m committed to helping businesses transform their IT to meet the evolving demands of today's digital landscape. With over 19 years of hands-on experience in the IT sector, I specialise in delivering tailored, end-to-end IT solutions that drive efficiency, innovation, and growth.Based out of Sussex in the South of England, my consultancy services range from IT strategy and digital transformation to cloud solutions, cybersecurity, and systems integration. Whether you're a small business looking to scale or an established enterprise seeking optimisation, I bring a personalised approach to every project, ensuring that each solution aligns with your unique goals. Show less