Cormac Whelan

Cormac Whelan

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location of Cormac WhelanGalway, County Galway, Ireland

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  • Timeline

  • About me

    Business Operations Lead - Agribusiness & Commodities

  • Education

    • National University of Ireland, Galway

      2016 - 2017
      Master's degree MSc in Information Systems Management

      Modules:> Systems Development and Project Management> Applied Systems Analysis and Software Testing> Database Systems (SQL, ER Diagrams)> Web Design and Development (HTML, CSS, PHP, Javascript)> Information Security & Ethics> Interactive Design

    • National University of Ireland, Galway

      2010 - 2013
      Bachelor of Arts - BA Geography & Social and Political Science

      Specialist Subjects:> Geography > Social & Political Science

    • National University of Ireland, Galway

      2014 - 2015
      Higher Diploma Higher Diploma in Business Studies

      Modules:> Accounting, > Financial Management, > Economics, Management, > Employment Relations, > Marketing Principles, > Global Marketing Management,> Information Systems, and Communications in Organisations

  • Experience

    • SAP

      Nov 2017 - now

      Project Summary: - Managing Multi-National Pharmaceutical Market Authorization Holder accounts to connect to Contract Manufacturers and Third-Party Logistics for serialization requirements.Role:- Customer’s single point of contact with SAP Information Collaboration Hub for Life Sciences.- Deliver technical environment management skills, E2E connectivity plans, industry expertise, design customer specific documentation and specialized change management control. - Interacting and communication between multiple internal teams including Development, Quality, On-boarding, Deployment and Support.- Managing On-Boarding Life-Cycle: Initiation to Sign-off.Additional Expertise:1. Customer Kick-off Calls2. Application Expertise3. Tools: C4C, JIRA, SOAP UI, SAP JAM,4. Change Management5. Testing Support6. Productive Support7. Reporting8. Database Maintenance 9. Product Releases10. RCA Reports Show less

      • Business Operations Lead - Agribusiness & Commodities

        Sept 2023 - now
      • Operations Lead - CIM Support & Maintenance

        Jun 2021 - Aug 2023
      • IT Cloud Life Cycle Manager

        Jul 2020 - May 2021
      • IT Project Manager

        Mar 2019 - Jul 2020
      • Customer Success Manager

        Nov 2017 - Mar 2019
  • Licenses & Certifications

    • AI for Everyone

      Coursera
      Jan 2024
      View certificate certificate
    • Microsoft Excel - Excel from Beginner to Advanced

      Udemy
      Jun 2023
    • Introduction to Quantum Computing

      LinkedIn
      Apr 2024
      View certificate certificate
    • PSM Professional Scrum Master 1

      Scrum.org
      May 2019