Mehul Patel

Experience

• 

  Harshil Motors Pvt. Ltd.

  Jul 2017 - Aug 2018

  Junior Service Manager

  Shouldered the responsibility of planning, strategizing and forecasting target goals and outcomes for the departmentSpearheaded the implementation of customer centric marketing plans aimed at escalating growth and promoting the businessClosely monitored and tracked service and inventory levels for creating accurate records; Reviewed overall demand and ordered numerous parts and supplies as and when neededObserved and inspected daily productivity reports and payroll records of the employed techniciansActively meshed with potential & existing customers for ensuring delivery of quality services and products in accordance with their needs and demands; Ensured prompt identification and resolution of customer issues and complaints Show less

• 

  Just Eat Takeaway.com

  Apr 2019 - Aug 2021

  Food Delivery Staff

  Verified orders prior to completing deliveries to avoid customer complaints.Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.Assigning shifts and Rider management in hub.Monitoring the automatic placing of orders through the system.Keeping track of all the drivers in your city.

• 

  Getir

  Aug 2021 - Dec 2022

  Shift Lead

  Assisting the manager in organizing, planning, and implementing strategies.Ensuring store schedules and objectives are met by employees.Track the progress of weekly, monthly, quarterly and annual objectives.Coordinating retail store operations. Manage product inventory within the store by steering clearance and replenishing activities.Conduct regular audits to ensure the store is functional and presentable.Make sure all employees adhere to the company’s policies and guidelines. also, Dealing with all issues that arise from staff or customers (complaints, grievances etc)Passion to get people on bikes, motivating other team members to thrive in a fast-paced environment. Show less

• 

  ASAP Food Deliveries II GmbH (Franchise of Getir GmbH)

  Dec 2022 - Aug 2024

  Store Operation Manager

  • Oversee day-to-day store operations in compliance with health and safety regulations, maintaining high-quality standards for products and services.• Efficiently manage warehouse deliveries and inventory, implementing data-driven strategies to meet customer demand and optimize stock levels.• Conduct comprehensive KPI analysis, driving data-driven improvements to enhance operational efficiency and overall store performance.• Strategically plan personnel allocation and scheduling, optimizing workforce efficiency while adhering to budgetary constraints.• Collaborate with the CEO to develop and execute growth strategies, exploring expansion opportunities to improve the store's overall performance. Show less