Tudor Chira

Tudor Chira

Followers of Tudor Chira445 followers
location of Tudor ChiraSwitzerland

Connect with Tudor Chira to Send Message

Connect

Connect with Tudor Chira to Send Message

Connect
  • Timeline

  • About me

    Lead Business Analyst at EPAM Systems

  • Education

    • Universitatea Tehnică din Cluj-Napoca

      -
      Diplomat Engineer Computer Science
  • Experience

    • Neverfail

      Feb 2006 - Aug 2011

      - Manage on behalf of the Engineering Support department the escalated and critical technicalinvestigations where development assistance was required- Run various problem management tasks, study similarities, distribution and impact of encounteredissues in order to isolate and identify the underlying problems - Provide high level support services for both direct customers and partner distribution channels forthe company’s software products, in order to diagnose and resolve business impactingincidents within a timely fashion, ensuring customer satisfaction- Perform thorough log analyses and isolate performance issues monitored over several weeks- Produce detailed Knowledgebase documents with procedures, workarounds or new functionalitymade available

      • Escalation Engineer - Engineering Support

        Apr 2011 - Aug 2011
      • Senior Support Engineer

        Feb 2006 - Jan 2011
    • Betfair

      Aug 2011 - Jan 2017

      eCommerce Product, MarketingTech- Lead requirements gathering, analysis and prioritisation across multiple internal subcomponentsand external 3rd party providers- Collaborate with architects and Technology leads to identify solutions and agree the MinimumViable Product to continuously deliver at pace and ensure low timetomarket- Break down complex problems into consisting elements and identify steps required to drive productdevelopment at great speed- Manage dependencies and clarify crossfunctional requirements to other delivery teams, enabling fellow Product Owners understand the endtoend flowsExperience in:- real time promotions platform, bonusing mechanics, customer targeting- UX wires, responsive design, localisation, simplified messaging, mobile web and native- backoffice interfaces, mocks, no-SQL DBs, messaging queues technology- global stakeholders management, gap analysis, business cases, GA tracking KPIs- go-live planning, operational training, incidents prioritisation Weniger anzeigen

      • Product Owner

        Jan 2014 - Jan 2017
      • Business Analyst

        Aug 2011 - Jan 2014
    • Paddy Power

      Jan 2017 - Jan 2018
      Product Delivery Manager
    • EPAM Systems

      Jan 2018 - now
      • Lead Business Analyst

        Nov 2020 - now
      • Senior Business Analyst

        Jan 2018 - Nov 2020
  • Licenses & Certifications

    • CSPO (Certified Scrum Product Owner)

      Scrum Alliance
      Feb 2012