Ghulam Abbas

Experience

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  Zong CMPK

  Jun 2010 - Jun 2015

  Customer Services Agent

  Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Show less

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  IGate Technologies Pakistan

  Jul 2015 - now

  Trained team members in successful strategies to meet operational and sales targets.Helped with planning schedules and delegating assignments to meet coverage and service demands.Preparing and maintaining records of all inventory on all amazon,ebay and e-commerce channelCompiling inventory reports and issuing them to managementSupporting shipping prep and loading Investigating inventory shortages and discrepancies Posting weights and shipping chargesWorking with sales reps, customers and other members of the warehouse, as necessarySubmitted reports to senior management to aid in business decision-making and planning. Show less

  • Inventory Manager FBA

    Dec 2021 - now

  • Assistant Manager in Amazon Operations

    Jun 2018 - Dec 2021

  • Team Lead Amazon FBA

    Jul 2015 - Jun 2018