Sue O'Donovan

Experience

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  Elan Drug Technologies

  Oct 2000 - Nov 2011

  Sr. HR Generalist, Strategic HR

  Senior HR Generalist, 2008-2011 HR Generalist, 2006-2008 Senior HR Associate, 2004-2006 HR Coordinator, 2000-2004• Successfully piloted Harvard Manage Mentor at the King of Prussia site to support a corporate training initiative with the Senior Director, Talent Management to find a viable training solution for 1,500 Elan employees • Key member of transition team closing site operations and providing career transition assistance to employees• Developed and implemented streamlined recruitment process for site working closely with external consultant; provided recommendations for nationwide recruitment process• Conducted site-focused salary benchmarking with the Associate Director, Human Resources and external vendor by gathering data and generating comprehensive reports that resulted in market adjustments for 40% of the employee base• Coordinated annual merit and bonus process for 150+ employees by gathering necessary data, producing letters, distributing letters to managers, and providing final data to local payroll for processing• Provided local support to employees regarding medical, dental, life insurance/AD&D, STD, LTD, HCRA/DCRA reimbursement accounts and 401(k); acted as liaison with Elan's Director of Benefits to resolve benefits issues for current and former employees • Local SAP HR SuperUser, maintained and provided confidential, accurate employee information to Associate Director, Human Resources and senior site management; liaised with SuperUsers at other sites to identify issues, develop centralized reports and provide training as needed • Tracked annual processes and provide reports and analytics for Performance Appraisals, Objectives, job descriptions, and benefits open enrollment as needed to Associate Director, Human Resources and senior site management Show less

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  SPHR Certified HR Generalist

  Nov 2011 - Oct 2012

  Experienced HR Generalist SPHR Certified
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  LiquidHub

  Sept 2012 - Dec 2014

  Principal - HR Operations Lead

  • Partnered with external benefit advisors to design and introduce a wellness program to all employees with a participation rate of 25% of eligible participants in the first year• Learned and explained impact of new ACA on U.S. benefits offerings to senior leadership. Planned and implemented annual open enrollment activities including internal communications, setting timelines, and managing deadlines for 600+ U.S. associates• Planned and directed annual compensation review process for 600+ U.S. associates • Built HR Administration team and lead all recruitment activities through final on-boarding• Documented and updated existing processes and developed new processes to more easily support the businesses rapid growth and aggressive objectives• Supported employee relations to 600+ U.S. employees and manager on all aspects of employment; acted as liaison between employees and management regarding performance, attendance, compliance, and other issues • Provided U.S. visa support in partnership with external counsel to new hires and foreign transferees as needed Show less

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  The Dubin Group

  Oct 2012 - Dec 2012

  Temporary - HR Lead (assigned to LiquidHub Inc.)

  Provided HR support in the areas of on boarding, employee relations, off boarding, HRIS reporting, immigration, performance management, and performance evaluations.

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  Experienced HR Generalist SCP Designation

  Jan 2015 - Mar 2015

  SHRM-SCP HR Generalist
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  BNY

  Mar 2015 - now

  • Negotiated internal communications platform space for U.S. Visa Processing Legal Team with the Global Mobility team at BNY• Developed and implemented centralized processes and practices for BNY’s new Immigration COE related to U.S. visa and green card sponsorship• Led the team to develop and implement Technology immigration strategy to better serve the business’ talent needs, protect the company from potential legal and financial risk, and address off-shore employee concerns while balancing on-shore employee engagement• Manage 250+ cases in partnership with external vendor by identifying solutions to reduce risk in the U.S. immigration space and minimize disruptions • Analyze and present U.S. visa usage metrics on a regular basis to senior managers and People Business Partners to develop appropriate talent strategy to meet business goals and reduce cost• Guide employees and managers through complex visa and green card processes for a 99% approval rate while mitigating risk and managing cost for the business• Create communications related to U.S. visas, BNY processes, and green card sponsorship, including manager guides, FAQs, helpful links, and communications to executives Show less • Recommend appropriate immigration strategy to management on 400+ U.S. employment immigration cases to minimize business risk, manage costs, and work within existing workforce plans for each business group• Create and deliver semi-annual training to HR, Talent Acquisition team, and key internal stakeholders• Collaborate with outside counsel to interpret and apply technical immigration policies and procedures.• Educate managers and employees on green card and immigration processes and manage communication channels to provide high level of service and consultation to immigration inquiries and comply with Department of Labor and Department of State standards.• Create and manage processes and procedures to comply with Department of Labor and Department of Homeland Security standards for immigrant and non-immigrant applications.• Consult with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.• Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries Show less • Provided guidance and coaching to employees and managers of all levels in matters of Employee Relations, Performance Improvement, Compensation Planning, Promotions, Market Adjustments, and policy interpretation.• Developed and implemented U.S. immigration strategy for client group to better serve business' talent needs, protect company from potential legal and financial risk, and address off-shore employee concerns while balancing on-shore employee engagement• Analyzed, interpreted, and presented metrics to client managers used in Talent Management Planning and developing Talent Acquisition strategy.• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues.• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.• Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties. Show less

  • Vice President U.S. Visa Processing Legal Team

    Apr 2023 - now

  • Lead Analyst U.S. Immigration

    Mar 2017 - Apr 2023

  • Human Resources Business Partner & Advisor

    Mar 2015 - Feb 2017