Jason Champion

Experience

• 

  Alsco

  Nov 2010 - Mar 2013

  Service Delivery Coordinator

  Deal with Deliveries, Schedules, Customer Service

• 

  McKay Services/Alsco

  Mar 2013 - Feb 2016

  Office Manager

  A Jack of all trades really. I deal with Accounts Payable and Receivable, Load Contracts, Deal with Service issues, Place Orders and provide administrative support to Department heads.

• 

  Alsco Australia

  Mar 2016 - Nov 2016

  Sales Executive

  Face to Face and Phone sales of Alsco products. I also liaise with various departments to make sure every customer receives exceptional service and product quality.

• 

  Brisbane City Council

  Nov 2016 - now

  Leading, coaching and mentoring a team of 15 contact centre consultants. Most days they teach me more than I do but together we make each other better, better consultants and better people. Working within the contact centre, I aide in providing exceptional customer service to the people of Brisbane.I am also currently involved both with the Buddying Program for New recruitments and I am working through the Team Leader Succession Plan run by the council

  • Contact Centre Team Leader

    Apr 2018 - now

  • Contact Centre Consultant

    Nov 2016 - Apr 2018