Peter Tsang

Peter Tsang

System Administrator

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  • Timeline

  • About me

    Strategic Policy Advice; Stakeholder Engagement & Communications; Prosci-certified Change Management Practitioner.

  • Education

    • University of Toronto Mississauga

      1988 - 1992
      Master of Science (M.Sc.) Zoology
    • University of Ottawa

      1987 - 1988
      Bachelor of Science (B.Sc.) Honours Biology
    • University of Ottawa

      1985 - 1986
      Bachelor of Science (B.Sc.) Biology
    • University of Ottawa

      1982 - 1985
      Bachelor of Science (B.Sc.) General Science
  • Experience

    • EDS Systemhouse

      Sept 1992 - Aug 1993
      System Administrator

      Conducted computer systems acceptance and simulation testing. Technical writing of business requirements, functional design, detailed application design, system and acceptance test plans and test scripts.

    • Élections Canada | Elections Canada

      Aug 1993 - Oct 2001

      Managed Post-Event review and made recommendations for improving products and services. Managed verification and validation of hardware and software products. Prepared RFQ for Elections Canada’s Hardware Maintenance Contract. Produced documentation for the Returning Officer’s Home PC and provided rollout support. Defined project scope for elector registration and for its supporting software systems. Planning, scheduling, budgeting, risk assessment and management, progress reporting. Managed change management process – prioritizing requirements into software releases; tracking defect and enhancement reports; and, prioritizing them for action. Defined training and support requirements. Managed data production. Wrote and reviewed RFPs and evaluated bids from vendors. Gathered business requirements via interviews and Joint Application Design sessions. Prepared business process flow and data flow diagrams. Prototyped user interface for systems supporting elector registration. Conducted gap analysis of COTS products and products used by other jurisdictions. Supervised writing of acceptance test plans and scripts. Conducted computer systems acceptance and simulation testing. Technical writing of business requirements, functional design, detailed application design, system and acceptance test plans and test scripts.

      • Analyst, Returning Office Technology Centre

        Jan 2001 - Oct 2001
      • Acting Assistant Director of Operations

        Jan 2000 - Dec 2000
      • Chief, Data and Systems, Operations Directorate

        Feb 1997 - Jan 2000
      • Senior Operations Officer

        Aug 1993 - Feb 1997
    • Treasury Board of Canada Secretariat

      Nov 2001 - Mar 2002
      Senior Project Officer, Organizational Readiness Office

      Managed the harvesting of proven practices and lessons learned from the implementation of Government On-line systems as well as other electronic service delivery channels. Managed Chief Information Officer Branch content validation of the e-Government Curriculum produced in a joint venture with the private sector. Managed the Organizational Modeling Exercise for the Information Management community of practice within the federal government.

    • Indigenous and Northern Affairs Canada

      Mar 2002 - Aug 2011

      Managed a team of up to six resources for the development of: Memoranda to Cabinet; Legislation; Regulations; and, Treasury Board Submissions. Managed a division of some 22 resources consisting of the Indian Lands Registry Unit, the Surveys, Imaging and Land Titles Research Unit, and the Textual Systems and Data Unit.

      • Team Leader, Lands Modernization

        Oct 2006 - Aug 2011
      • Manager, Systems and Data Unit, Lands Directorate

        Mar 2002 - Oct 2006
    • Indian Oil and Gas Canada

      Sept 2011 - Oct 2021

      Ensuring compliance and enforcement of federal legislation and regulations including: business process modernization, modeling, and mapping; project management and documentation; and, technical writing and documentation. Responsible for: external and internal communications; and, executive office services (including corporate correspondence and translation). Provided strategic advice, project and change management knowledge, expertise, and advice. Provide strategic advice, project and change management knowledge, expertise, and advice. Responsible for: external and internal communications; and, executive office services (including corporate correspondence and translation). Responsible for: external and internal communications; and, executive office services (including corporate correspondence and translation). Provided strategic advice, project and change management knowledge, expertise, and advice. Managed a resource for: the co-ordination and integration of four related projects; systems maintenance of a legacy system; and, corporate communications and outreach.

      • Senior Policy Advisor

        Feb 2020 - Oct 2021
      • Manager, Communications and Executive Services

        Apr 2019 - Feb 2020
      • Project Management Office and Special Projects

        Nov 2016 - Mar 2019
      • Manager, Communications & Executive Services

        Apr 2014 - Nov 2016
      • Senior Policy Advisor, Project Management Office

        Sept 2011 - Mar 2014
    • RCAANC-CIRNAC

      Oct 2021 - May 2024
      Policy Manager

      Policy development; securing policy authority via Memoranda to Cabinet; project and change management; and, corporate and Ministerial reporting and correspondence.

    • Former Federal Public Servant

      Jun 2024 - now
      Retired
  • Licenses & Certifications

    • Change Management

      Prosci
      Mar 2015