Jonathan Adams

Experience

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  Pink Elephant

  Sept 1997 - Aug 1999

  Technical Support Analyst

  Pink Elephant are world leaders in the provision of IT Management Best Practice in the fields of Education, Consulting, Conferences and Managed Services.Recruited as a Technical Analyst for the Managed Services Division, assigned to assist and private and public sectors including:Client: Oracle – EMEA Datacentre, Reading Duration: 12 monthsProviding out-of-hours technical support to consultants in the fieldCoordinating tasks for engineers maintaining the vast array of servers (Sun, Dell, Unix etc)Providing support to machines in the server room (over 70 machines)Performing regular backupsAfter a few months, selected for the EMEA Serviceline, providing 1st line support to over 3000 staff using a wide range of desktop and server applications.Client: Yellow Pages, Reading Duration: 5 monthsProviding helpdesk support across several operating systems and a wide range of desktop applications.Client: Bracknell Forest Borough Council, Bracknell Duration: 6 monthsEstablishing the council’s technical helpdeskSupporting and coaching head office and council staff Show less

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  Control Risks

  Jan 2000 - Jan 2001

  Database Administrator

  Control Risks is the UK’s leading specialist international business risk consultancy, operating in areas such as political and security risk analysis, pre-employment screening, crisis management and security consultancy. Reporting to the Operations Manager for the pre-employment screening section (PES), tasks included:Supporting the department’s IT systems (Windows NT Server 4.0, Windows 98 Operating Systems, MSOffice Suite 97 & 2000, MS Outlook & Outlook Express Email Systems, various bespoke systems for credit searching (Equifax & Experian), along with Reuters Bulletin & Lexus Nexus for Media Searches)Network administration, monitoring and troubleshooting (see above, used Arcserve for backups and PC Anywhere ver 8.0 for remote support)Taking regular back-ups and preventative maintenanceLiaising with London IT department when requiredResearching each employment application e.g. residency/credit/bankruptcy checks, academic and employment references etc.Preparing high quality, confidential reports using (MS Word, and used MS Excel spreadsheets for monitoring workloads) Initiating and setting up MS Access database for all HR department, school, college and university contacts, providing instant access to contact names, telephone numbers and other useful informationPromoted to IT Database Administrator in June 2001, supporting head office IT projects, helped with the design, implementation and eventual roll out of a new web based pre-employment screening system and provided first line support for the whole division. Show less

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  Balfour Beatty Construction

  Jan 2004 - Jan 2006

  Oracle ERP Support

  Oracle ERP Data Management Team. Responsibilities within the Data Management Team included:General Administration of Balfour Beatty’s Oracle ERP System responding within the agreed SLA’s to support calls logged on the ERP Helpdesk Management System.These support calls included: requests to create and amend: User Accounts, Supplier Accounts & Supplier Sites, Customer Accounts, Bank Details for Suppliers, Project Locations, Merge Suppliers, Assign Key Members to Projects and maintain internal and external E-Mail contact groups and carry out any other duties as and when required by the Systems Administrator. Show less

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  G4S

  Jan 2008 - Jan 2009

  Event Steward

  The G4S Event Security Team were responsible for all aspects of the security within and outside the particular event. Ensuring a smooth flow of people in and out of an event. We would work with the Police Security/Crowd Control Team as well as the Stadium Crowd Control Team.

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  Integrity IT & Finance Ltd

  May 2008 - May 2010

  IT Contractor

  I worked on a Utilities Project at Grant Management (Property Company), based in Edinburgh. Basically using Excel spreadsheets, and internal systems to track and trace outstanding utilities in the Grant Managment property portfolio.

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  Vyper Global Ltd

  Dec 2015 - Jan 2020

  Director

  Vyper Global Ltd was created as a holding company until I graduate from Edinburgh Napier University in MSc in Computing - Cyber Security in October 2019.

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  Vyper PR Ltd

  Feb 2020 - Apr 2021

  Director
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  G4S

  Feb 2020 - Dec 2021

  Event Steward
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  Benefits Made Easy

  Apr 2022 - now

  Founder

  Social Enterprise