
Paul Willmore

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About me
Head of Managed Services at Shaping Cloud
Education

Magdalen college school
1999 - 2006
Experience

E-know.net
Sept 2010 - Oct 2016Service Desk Manager
Mar 2016 - Oct 2016Interim Assistant Service Desk Manager
Apr 2015 - Mar 2016Support team leader
May 2012 - Apr 2015Support Analyst
Sept 2010 - May 2012

Nasstar
Oct 2016 - Jan 2022Senior Account Manager
Apr 2020 - Jan 2022Client Development Manager
Jan 2019 - Apr 2020Head of Operations
Oct 2016 - Jan 2019

Shaping Cloud
Jan 2022 - nowHead Of Managed ServicesAt Shaping Cloud, we're driven by the belief that technology can shape a better future. As pioneers in innovative solutions, we're dedicated to harnessing the power of purposeful technology to create positive change. Our guiding principles – purposeful, inclusive, excellent – are at the core of everything we do, setting us apart as leaders in our field. Our Values- Purposeful: Driven by intention and impact, we align every decision we make and action we take with our wider mission. By understanding and believing in our “why”, we always ensure that our services and solutions add lasting tangible value to our customers.- Inclusive: In a world of diverse ideas, we champion an environment where every voice matters. We believe that different perspectives lead to richer innovation and better solutions. We deliver solutions that resonate with, and are accessible to, all.- Excellent: We settle for nothing less than the best. In our pursuit of excellence, we constantly challenge the status quo. Through dedication, passion, and relentless attention to detail, we aim to exceed expectations and set industry standards.What Sets Us Apart- We understand the importance of staying ahead in the fast-paced tech landscape. Our team doesn't just maintain your IT infrastructure; we enhance it. By proactively supporting, optimising, and protecting your mission-critical platforms, we tackle issues before they become problems, ensuring your operations run smoothly and securely. Show less
Licenses & Certifications

ITIL Expert Managing Across the Lifecycle (ITIL-MALC)
BCS, The Chartered Institute for ITJan 2015
ITIL Release Control and Validation (ITIL-RCV)
BCS, The Chartered Institute for ITJun 2013
ITIL Operational Support and Analysis (ITIL-OSA)
BCS, The Chartered Institute for ITMar 2013
ITIL Planning, Protection, and Optimization (ITIL-PPO)
BCS, The Chartered Institute for ITFeb 2013
ITIL Service Offerings and Agreements (ITIL-SOA)
BCS, The Chartered Institute for ITFeb 2013
ITIL Foundation Level
BCS, The Chartered Institute for ITMay 2012
HappySignals ITXM Foundation
HappySignals LtdJan 2024
The Ethical IT Professional
BCS, The Chartered Institute for ITMay 2022
ITIL 4 Managing Professional
AXELOS Global Best PracticeMay 2022- View certificate

CybSafe Certification in Security Awareness
CybSafeDec 2021
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