Paul Willmore

Paul Willmore

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location of Paul WillmoreBrackley, England, United Kingdom

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  • Timeline

  • About me

    Head of Managed Services at Shaping Cloud

  • Education

    • Magdalen college school

      1999 - 2006
  • Experience

    • E-know.net

      Sept 2010 - Oct 2016
      • Service Desk Manager

        Mar 2016 - Oct 2016
      • Interim Assistant Service Desk Manager

        Apr 2015 - Mar 2016
      • Support team leader

        May 2012 - Apr 2015
      • Support Analyst

        Sept 2010 - May 2012
    • Nasstar

      Oct 2016 - Jan 2022
      • Senior Account Manager

        Apr 2020 - Jan 2022
      • Client Development Manager

        Jan 2019 - Apr 2020
      • Head of Operations

        Oct 2016 - Jan 2019
    • Shaping Cloud

      Jan 2022 - now
      Head Of Managed Services

      At Shaping Cloud, we're driven by the belief that technology can shape a better future. As pioneers in innovative solutions, we're dedicated to harnessing the power of purposeful technology to create positive change. Our guiding principles – purposeful, inclusive, excellent – are at the core of everything we do, setting us apart as leaders in our field. Our Values- Purposeful: Driven by intention and impact, we align every decision we make and action we take with our wider mission. By understanding and believing in our “why”, we always ensure that our services and solutions add lasting tangible value to our customers.- Inclusive: In a world of diverse ideas, we champion an environment where every voice matters. We believe that different perspectives lead to richer innovation and better solutions. We deliver solutions that resonate with, and are accessible to, all.- Excellent: We settle for nothing less than the best. In our pursuit of excellence, we constantly challenge the status quo. Through dedication, passion, and relentless attention to detail, we aim to exceed expectations and set industry standards.What Sets Us Apart- We understand the importance of staying ahead in the fast-paced tech landscape. Our team doesn't just maintain your IT infrastructure; we enhance it. By proactively supporting, optimising, and protecting your mission-critical platforms, we tackle issues before they become problems, ensuring your operations run smoothly and securely. Show less

  • Licenses & Certifications

    • ITIL Expert Managing Across the Lifecycle (ITIL-MALC)

      BCS, The Chartered Institute for IT
      Jan 2015
    • ITIL Release Control and Validation (ITIL-RCV)

      BCS, The Chartered Institute for IT
      Jun 2013
    • ITIL Operational Support and Analysis (ITIL-OSA)

      BCS, The Chartered Institute for IT
      Mar 2013
    • ITIL Planning, Protection, and Optimization (ITIL-PPO)

      BCS, The Chartered Institute for IT
      Feb 2013
    • ITIL Service Offerings and Agreements (ITIL-SOA)

      BCS, The Chartered Institute for IT
      Feb 2013
    • ITIL Foundation Level

      BCS, The Chartered Institute for IT
      May 2012
    • HappySignals ITXM Foundation

      HappySignals Ltd
      Jan 2024
    • The Ethical IT Professional

      BCS, The Chartered Institute for IT
      May 2022
    • ITIL 4 Managing Professional

      AXELOS Global Best Practice
      May 2022
    • CybSafe Certification in Security Awareness

      CybSafe
      Dec 2021
      View certificate certificate