Chin Tuck Chien

Experience

• 

  Starbucks

  Aug 2015 - Oct 2015

  Barista

  • Prepare and serve beverages• Understand general business management of the cafe• Provide good customer service experience

• 

  Inta Bina Group Berhad

  Nov 2017 - Feb 2018

  Intern
• 

  Sirius Communications Sdn Bhd

  Jul 2018 - Oct 2019

  Data Entry Specialist
• 

  Inta Bina Group Berhad

  Dec 2018 - Mar 2019

  Intern
• 

  Vertiv

  Nov 2019 - now

  • Provide product and technical support for standard and non-standard requirements.• Provide product enablement to sales and partners so they are fully aware of product portfolio, changes and upcoming products, messaging and how and when to position each solution to customers• Develop and maintain sales tools including product presentation, competitive analysis, technical documents, configurators, case studies, and support tender specifications.• Work closely with all Sales leaders and channel sales to build funnels and support the winning of such projects• Feedback to R&D about local market requirements, customer feedback, and competitive information.• Align with company strategies and develop programs to deliver on these requirements• Support the business with winning growth strategies and understand the market dynamics driven by the different needs of verticals.• Support marketing on developing market specific collateral. Show less • Selected for 6th batch Vertiv Asia Sub-Region Young Talent Program• A 14 months training curriculum involving countries including Malaysia, Singapore, Australia, Thailand and Philippines as part of the company strategy to harness engineering talent.• Involved in job rotation across different departments for better exposure on business process- Pre-sales: Local Technical Support- Enterprise Sales: Telecom Vertical- Enterprise Sales: Light Industry Vertical- Channels Sales- Projects- Service Sales Show less

  • HPC AI Business Solution Manager, Asia

    Oct 2024 - now

  • High Density & Rack Thermal, Senior Product Specialist, SEA

    Apr 2023 - Oct 2024

  • Product Engineer, Edge Thermal SEA

    Jun 2021 - Apr 2023

  • Application Engineer

    Jan 2021 - Jun 2021

  • Graduate Engineer

    Nov 2019 - Dec 2020