
Sudheesh K
Territory Sales Officer

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About me
Supervisory Professional with 10+ Years in Customer Service, Operations & Quality Management | Expertise in Records Management Services
Education

University of Calicut
2001 - 2004Bachelor's degree Business/Commerce, General
Experience

Idea Cellular Ltd
Jul 2008 - Apr 2010Territory Sales OfficerStrengthen the distribution and sales network by increasing the SIM & Data Selling Outlets to the maximum possible extent in the assigned territory.Ensure existing customers are adequately serviced Understand the market demographics and drive sales strategy according to customer segments Drive the basic distribution parameters such as Channel profitability and Channel satisfaction Initiate active relationship management programs through continuous and effective engagement with Retailers and Field Sales Executives (FSE)Increase value for Partners i.e. Distributors, Retailers and Field Sales Executives through systematic marketing and merchandising activitiesDevelop timely Market Intelligence reports, detailing the changing customer trends and competitors’ performanceWork closely with the network team to understand and improve mobile network in the markets.Direct report to ASM Show less

GWC | Official
Jun 2010 - nowOperations Supervisor
Jan 2023 - nowJr. Supervisor, Customer Service
Jun 2010 - Sept 2024
Licenses & Certifications
- View certificate

ISO/IEC 27001 - Dynamics of Information Security Management System (ISMS)
AlisonJul 2022 - View certificate

Diploma in Operations Management
AlisonApr 2018 - View certificate

Introduction to Electronic Document Management
AlisonJan 2024 - View certificate

ISO 9001:2015 - Quality Management System (QMS)
AlisonJul 2021
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