Jamie Smith

Experience

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  Blacks Leisure Group

  Oct 2005 - Apr 2008

  Store manager of a £1.2m unit, managing up to 15 outdoor enthuiasts at peak trading periods. Responsible for all aspects of general day-to-day running of the store including:- Achieve weekly, quarterly and annual targets with minimal stock loss- Full accountability for all area’s of K.P.I.’s including turnover, shrinkage and budgets- Ensure rapid turn around of stock from daily delivery to sales floor, to maximise sales- Ensure store price changes are processed and actioned to timescale- Ensure high levels of customer service are maintained- Recruit, train and develop staff to the required company standards- Establish an efficient, challenging and fun team working environment- Plan, organise and implement daily / weekly rota’s and store action plans- Process daily / weekly administration, cash handling and banking- Maintenance and upkeep of the building, health and safety and risk assessments Show less

  • Store Manager

    Sept 2004 - Apr 2008

  • Holding Area Manager

    Oct 2005 - Apr 2006
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  Maplin Electronics

  Apr 2008 - Nov 2009

  Senior Store Manager Cardiff

  Managing £2m plus turnover store with up to 15 staff members. - Control of up to 17 differing KPI's- Recruitment and development- Stock and location accuracy- Daily audit control and compliance- Audit average of 90% (85% pass mark)

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  Crew Clothing Co

  Nov 2009 - Dec 2015

  Store Manager and Regional Training Manager

  As well as having the responsibility of overseeing one of the company's flagship stores (all relevant day to day duties, KPI's, controls and financial responsibilities included), I am also part of the company's Training Team. Responsibilities include:- inducting new members of management into the business- attending regular meetings at Head Office with the Retail Team- overseeing regional store training planners and induction packages- involved in creating packages and facilitating training workshops to stores and to managers at area meetings and conferences- store visits to those in need of specific training requirements- assisting with the production of a Product Knowledge Manual and intranet TV channel- reviewing and updating company Operations ManualRecently involved in working on a high investment company project in relation to roleout of the new Microsoft AX till system, back office operating system and 'zap' reporting. Project involves working along key users, external IT firm HSO and internal IT team to gain AX familiarisation, volume test system software, produce workshop Welcome Pack, AX training manual, training session documention, quick reference guide, to assist in facilitating training workshops to Senior Management Team, all Store Managers and Deputies and oversee launch. Show less

• 

  Peacocks

  Feb 2016 - Feb 2018

  Retail Store Manager
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  Whitestuff

  Mar 2018 - May 2018

  Store Manager
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  Royal Mail

  Dec 2018 - now

  Postal Worker