
Bronwyn Laura Towns
Youth Ambassador / Marketing Assistant

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About me
Specialist Teaching Assistant at Teaching Personnel
Education

Ysgol Dinas Bran
2005 - 2012AS Level English LiteratureActivities and Societies: Urdd, Duke of Edinburgh Award

Ysgol Bryn Collen
1996 - 2005Medium of Welsh)

University of Wales
2012 - 2015Bachelor’s Degree Business and Events Management 2:2Activities and Societies: Ladies Football Club, Student Guild, Film, Journalism During my time at Glyndwr University the institute joined forces with CIM to give students the opportunity to gain professional qualifications through the CIM Graduate Gateway. CIM qualifications are highly sought after by employers, and their content is reflected in our own degrees which ensures we are equipping students with the best opportunities for a successful marketing career.
Experience

Llangollen International Musical Eisteddfod
Jan 2009 - Jan 2012Youth Ambassador / Marketing AssistantI was an administrative assistant, where i dealt with customer service from phone calls and drop in customers, i handled the post and dealt with finance. As a youth ambassador it was my duty to represent Llangollen using my skills of the welsh language, dealing with VIP's and very important and potential sponsors.

Fouzi's Coffee Bar
Mar 2009 - Oct 2010Waitress
Hallmark Cards
Mar 2011 - Sept 2013Sales assistant, Serving customers including the national Lottery, stock take and cash handling. Responsible for the stocktaking and coordination of stock within the shop and the storage room, where a key driver was stock rotation being linked too seasonal and demands.In addition to the stock management I was also responsible for the direct interface with customers through the help and assistance I provided and also operating a computerized checkout system.
Shop Assistant
Mar 2011 - Sept 2013Sales assistant
Mar 2011 - Jun 2012

Hand Hotel
Sept 2011 - Sept 2012Hotel assistantHotel assistant with which involved a wide range of activities from serving customers through waiting on tables, assisting behind the bar when required and housekeeping which involved the cleaning of the rooms to a high standard required by the hotel's rating.Observing Health & Safety at all times.

The Ponsonby Arms
Aug 2012 - Oct 2012BartendingRecently employed after a trial run, ensuring the customers are satisfied , roles included serving on a daily basis day/night shifts using a touch screen till, engaging with the customers and able to manage finance.Special thoughts - card and gift shop

Tenpin Ltd
Mar 2013 - Dec 2013Customer Service Assistant
Glyndwr University
Jul 2013 - Jul 2014Event's OfficerI was a member of The Guild (Student's Union) I have organised 3 weeks of events for freshers week, i attend weekly meetings, including panel meetings, court hearings, and student meetings.

The Wild Pheasant Hotel
Dec 2013 - May 2015Wedding Planner Assistant
O&S Hotels
Jun 2015 - Aug 2015Receptionist
Lion Quays Waterside Resort
Aug 2015 - Dec 2015Club Receptionist & SalesMy duties involved opening and closing the club. Customer service, meeting and greeting members. Also dealing with marketing and sales enquiries. Show rounds and telephone enquiries.

Little Tinkers Parties and Events
Jan 2016 - Jul 2016Event CoordinatorPreparing and organising Children's parties and Events. Dealing with the initial enquiries and bookings up to running the event on the day.

PET-Xi Training
Mar 2016 - Jun 2017Lead TrainerDelivering and running GCSE intensive training in English, Maths, Science and ECDL. Also Translating WJEC Materials from English into Welsh.

Blue Diamond
Nov 2018 - Dec 2018Event SupervisorI supervised a team of 6+. I was the first point of contact for the customers, I was also in charge of the box office and cash handling, marketing and closing the event at the end of the day.

Step Teachers Ltd
Apr 2019 - Jul 2019Graduate Teaching Assistant
Teaching Personnel
Sept 2019 - Jul 2023Specialist Teaching AssistantI Support and encourage students to engage in learning activities, and promote Good Behaviour.Assist with the supervision of students during off-site activities.I'm aware of, and comply with Policies and Procedures relating to: - Child Protection; Health & Safety; Security; and Confidentiality – reporting all concerns to the Designated Person/s I support difference, and ensure all students have equal access to opportunities to learn and develop.I Provide support for the preparation of, and undertaking of examinations.A effective role model for the standards of behaviour expected of students. Show less

BELGRAVE COMMERCIALS LIMITED
Oct 2023 - nowFront Desk Receptionist
Licenses & Certifications

BTEC Level 2 in Principles of Customer Service in Hospitality, Leisure, Travel, and Tourism
Pearson Education Services Private LimitedSept 2012
Safeguarding
Hays
Duke of Edinburgh Award
The Duke of Edinburgh's AwardSept 2010
Volunteer Experience
Communications Event Coordinator
Issued by EEZY EVENTS LTD on Jun 2012
Associated with Bronwyn Laura TownsWelcoming Committee/ Croeso Team
Issued by Llangollen International Musical Eisteddfod on Jul 2014
Associated with Bronwyn Laura TownsYoung Leader
Issued by The Scouts on Jun 2012
Associated with Bronwyn Laura TownsEvent Management Specialist
Issued by Wrexham Glyndŵr University on Oct 2012
Associated with Bronwyn Laura Towns
Languages
- weWelsh
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