Walter Peycha, MBA

Experience

• 

  Target

  Mar 1996 - Dec 1997

  Executive Team Leader

  Provided management to the sales floor and logistics within several Target locations.

• 

  Best Buy

  Dec 1997 - Sept 2001

  Corporate Field Trainer

  Organized, developed, and conducted training for all levels of the organization for new store opening and company wide system. Monitored and evaluated training activities and program effectiveness. Supervised, monitored, and evaluated performance of field trainers.

• 

  Eastman Kodak

  Sept 2001 - Jul 2007

  Regional Trainer

  Conducted training program on product, service, equipment, and software at remote sites, customer sites, and training centers. Assisted in the design & development of resource and training material for increased training productivity. Ensured customers had appropriate knowledge to operate their business environment. 80% of training was instructor led, with balance of training being virtual.

• 

  RWD Technologies

  Sept 2007 - Nov 2008

  Staff Training Consultant

  Supported implementation and upgrades of enterprise resource planning systems, including SAP, through the design, development, and delivery of performance-based end user training materials. Developed and implemented training programs, which includes course and curriculum development.

• 

  Briljent

  Apr 2009 - Feb 2011

  EDeveloper / Instructional Design

  Instructional Designer/eDeveloper supporting the Centers for Medicare and Medicaid • Evaluated and converted existing or developed new instructor leader-led course material into web-based courses.• Designed and developed training material to support SCORM complaint training deliverables using Dreamweaver/HTML, Trivantis Lectora, MS Word, MS PowerPoint, Flash, Adobe Connect, Captivate, Fireworks, and Photo Shop.• Conducted needs analysis and consulted with SMEs, researched content matter and used other instructional design principles to develop web-based and instructor-led courses. • Development included designing templates, instructor-led, self-paced material, participant guides, and quick reference cards, job aids for customer service.• Prepared training materials applying Instructional Design and Information Mapping methodologies in support of the curriculum.• Project Managed from existing needs assessment and new objective development. Show less

• 

  Xerox

  Feb 2011 - Aug 2014

  Learning and Development Consultant

  2013 Gold Medal Best Use of Blended Learning, Excellence in Learning award from Brandon Hall Xerox Learning Services - Call Center Team• Developed Xerox Call Center Methodology.• Designed base content structure for agent training.• Designed, developed, and implemented Sam's Club New Hire Training.• Developed internal and external marketing materials.Ernst and Young - Global Advisory Practice• Developed and implemented training courses for the Global Advisory practice of Ernst and Young.• Ensured course work was NASBA (National Association of State Boards of Accountancy) compliant.• Worked with Project Management, Financial Transformation, and Risk practices in course development.• Conducted needs analysis, course design and development as assigned.• Developed learning proposals, including manpower, budget, and content needs.• Introduction to Project Management course submitted for Brandon Hall award. Show less

• 

  P5-Orzel, Inc.

  Sept 2014 - Sept 2021

  Principal

  Freelance and contract learning, training and instructional design services for companies with limited duration needs.Representative Companies include: CEDIA, Bell Techlogix, Centers for Medicare and Medicaid, Charles Schwab, HomEquity, One America, State Farm.

• 

  Capital Group

  Sept 2021 - now

  Instructional Designer