Viji Prashanth

Experience

• 

  Nando's UK & IRE

  Jan 2019 - Jan 2022

  Cashier/Waitress
• 

  MyHomeMove

  Apr 2022 - Dec 2022

  Legal and Customer Service Administrator

  Assisted fee earners across all the stages of the conveyancing process by verifying the veracity of contracts, TR1 forms and other relevant documents.Proactively respond to enquiries from clients, solicitors, estate agents, referrers, lenders and other third parties regarding searches, stamp duty, and power of attorney through writing, in person or on the telephone.Adhering to all anti-money laundering procedures, performed checks and compliance per the firm’s accounting procedures.

• 

  Sytner Group

  Jun 2023 - Sept 2023

  Customer Experience Advisor

  Primary responsibility was to contact current, lapsed and unknown customers to offer services specifically tailored to them delivering a great experience in the process.Resolving and directing customers to the right team thereby reducing complaints and conflicts.Input and maintenance of client information with required vehicle specs and updating accurately to submit to senior management.