Tomas Havlik

Experience

• 

  Atlantic Pool Services

  May 2014 - Sept 2016

  Lifeguard

  Lifeguard for private community. Customer service, communication with community. Providing swimming lessons for children and adults. Ready to provide first AID if needed.

• 

  Wellness Hotel Diamant

  Jan 2016 - Jun 2017

  Responsible for area with public swimming pool and hotel gym. Ensure highest quality service being delivered to all visitors of hotel spa and gym. Cooperation with front desk and hotel kitchen regarding guests orders to be delivered to the Spa.

  • SPA Attendant

    Jan 2016 - Jun 2017

  • Lifeguard

    Jan 2016 - Jun 2017

  • Gym Attendant

    Jan 2016 - Jun 2017
• 

  Four Seasons Hotels and Resorts

  Jul 2017 - now

  Responsible for training of new staff joining team as a Spa Attendants. Encourage and motivate all coworkers to keep highest standards at all time. Responsible for monthly inventory for Spa Attendants. Monitoring water quality in Vitality pool by using test kits and reporting any unacceptable variance to the manager and Engineering department. Ability to handle guests concerns and comments and find a proper resolution to ensure guests satisfaction. Participate regular departmental meeting to keep coworkers informed about all matters and VIP guests etc. Show less

  • Guest Service - Bellman

    Nov 2019 - now

  • SPA Learning Coach

    Jun 2019 - Nov 2019

  • SPA Attendant

    Jul 2017 - Nov 2019