AnTyonne Collins

Experience

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  U of A Criminal Justice Institute

  Aug 2004 - Aug 2007

  As Institute Support Services Assistant at The University of Arkansas Criminal Justice Institute:-Responsible for providing administrative and clerical support to supervisory and professional staff and printing, reproducing, and binding requested material from the copy request forms provided with aid of computer, software, etc.-With the aid of audio/video equipment, duplicate, edit, package DVDs and CD-ROM for student educational packets at the request of Criminal Justice Institute Educational Faculty/Staff.-Act as Receptionist during Conferences and/or Classes, also aiding with directions to facility.-Distribution and sorting incoming mail to personnel boxes, as well as aid in massive mail-outs to Law Enforcement agencies throughout the State of Arkansas and the United States.-Restocking printing supplies, classroom set-up/configuration and providing courier service are also duties of this position.-Regularly required to reach with hands and arms, and stoop, kneel, or crouch frequently lift and/or move up to 75 pounds.-Occasionally responsible for minimal vehicle maintenance and furniture assembly.-Other duties assigned. Show less -Responsible for check-out/check-in of books, video tapes, and DVDs in the Criminal Justice Institute Library.-Responsible for creating bibliographic item records for incoming materials to be checked out with the aid of the Library of Congress website.-Responsible for mailing materials to Law Enforcement students.-Responsible for updating loose-leaf Treatises with current release material.-Assist Institute Support Services Unit with their various duties after Library duties were completed. Show less

  • Institute Support Services Assistant

    Nov 2004 - Aug 2007

  • Library Assistant

    Aug 2004 - Nov 2004
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  FedEx Office

  Aug 2006 - Nov 2006

  Center Consultant

  The Center Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Center’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Center, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Center Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. Responsibilities:Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and servicesProvides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needsEnsures all customer problems are resolved quickly and to the satisfaction of the customerSets up and operates printing, binding, and other related equipment using customer supplied original media and documentsEnsures confidentiality of customer data and careful handling of documents, media, and packagesProcesses financial transactions using a Point of Sale terminal (POS),including handling cash and making changeCompletes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank depositsFollows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and proceduresPerforms multiple tasks at the same timeLooks for opportunities to improve knowledge and skills within the retail Center Show less

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  UALR William H. Bowen School of Law Library

  Aug 2007 - Oct 2015

  Library Academic Technician III

  The Night Library Academic Technician III serves as a member of the School of Law Library’s Circulation Department Staff, which acts as the UALR William H. Bowen School of Law's switchboard, and is the first contact of patron's entering the Law Library. I'm responsible for providing a wide range of circulation and customer service activities, including check-in/check-out of materials, maintaining the lost and found, patron assistance, and patron record keeping.Job Duties and Responsibilities: Process print and online reserves Circulate library materials Count, record, and deposit circulation monies Participate in creating and updating circulation policies Assist in the training and supervision Law Student Assistants during evening shift operations of Law LibraryGive directional aid and instruct patrons in use of online catalog, photocopiers, and microform reader/printers and other library equipment Assist with library equipment maintenanceCollect statistics and prepare statistical reports Open/and close library Monitor building and service points and report problems Other duties as assignedKnowledge, Skills, and Abilities:Ability to lift heavy books and equipment is required Ability to work nights and weekends as required Knowledge of basic library proceduresKnowledge of computers and their application Ability to operate general office equipment Ability to communicate both orally and in writing Ability to follow instructions Ability to work independently or as a team member in variety of circumstancesAbility to use customer service initiatives to clients and campus communityAbility to work a flexible days and times Show less

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  Social Work Licensing Board

  Aug 2016 - Jan 2017

  Administrative Specialist III

  The Administrative Specialist III, who serves as the confidential Assistant to the Executive Director of the Social Work Licensing Board, is responsible for coordinating office activities, researching and preparing special reports, and developing, revising, and recommending administrative policies and procedures.Job Duties and Responsibilities:Attend board meetings in the absence of the Executive Director to testify on the Board’s behalf and assist in taking minutesDownload and print License new applications and renewalsAnswer phones and field general inquiries related to certification and licensure as well as queries related to job-specific duties and responsibilitiesReceipt all mail and checks in Excel spreadsheet, then processCopy, scan, and file documentsReview new/renewal license applications to insure satisfactory completion for licensureCreate/Maintain credential files for licenseesPrepare and send follow up notices to applicants when deficiencies are notedInput data and receive applicable fees from applicants, licensees, and/or vendorsPrepare renewal reminder noticesGenerate mailing list for Freedom of Information requestsProcess Endorsement or Verification of Licenses for other statesManage/maintain inventory of office supplies Show less

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  Pulaski County Government

  Aug 2018 - Sept 2022

  JOB SUMMARY:Responsible for the establishment and maintenance of all case files processed within the ProsecutingAttorney’s Office; prepares and files all legal documents necessary for case prosecution.ESSENTIAL JOB FUNCTIONS:Initiates case files for cases received from originating agencies; ensures all supporting documentsare included; enters all case data into computer systems; prints labels and defendant cards for each case file.Orders any documents missing from a case from the appropriate agency; obtains prior criminal history from ACIC/NCIC computer.Prints out witness lists for assigned attorney.Maintains an index card file on all case files indicating status of case.Prepares felony information by writing charge as indicated by the Deputy Prosecuting Attorney; inputscharge into computer.Files felony charge information sheet with the Circuit Court’s Office.Receives case number from the Circuit Clerk’s OfficeMaintains records of all cases in pending case files, closed case files, or files checked out to DeputyProsecuting Attorneys.Receives weekly court dockets; pulls all needed case files for review by Deputy ProsecutingAttorneys.Prepares subpoenas, motions, responses to motions, judgments, orders, writs, etc. as requested byattorneys; obtains appropriate signature and files with the courts.Provides copies of all motions filed with the court to the defendant’s attorneys.Inputs case disposition into computer; closes case files.Answers questions concerning case status and court times for witnesses, defendants, and attorneys;ensures the confidentiality of all juvenile records and other records as required.Assists the public with completion of complaint forms; answers questions concerning processesinvolved with filing a complaint through the Prosecutor’s Office.Maintains computerized records of complaints filed and actions taken. Answers and directs phone calls; greets visitors to the Prosecutor’s Offices.Other duties assigned. Show less Functions as Information Clerk in Courthouse rotunda to aid patrons of their court appearances, as well as share historical and useful facts about the Pulaski County Courthouse.- Receives civil, criminal, domestic relations, and probate cases filed within the divisions of Circuit Court; - Receives, processes, and issues civil, domestic relations, and probate complaints; criminal filings; replevins; summons; judgments; garnishments; writs of execution; wdts of assistance; writs of possession; writs of Scaire Facias; notices; waming orders; civil and criminal subpoenas; decrees of divorce; and other court orders.- Reviews to ensure that new cases received meet all requirements and are file stamped and entered into the computer to assign a case number and division of circuit court; makes corrections or rejects filings as needed.- Assists individuals in completion of Domestic Abuse Petitions; ensures all information is provided; assigns casenumber and establishes case file.- FiIe marks pleadings, receives paper filings, digitizes documents, anduploads images into computer program.- Assists customers as needed at couflter, via telephone, and via electronicmeans with filing a case and answering questions as they relate to case filling procedures.- Establishes a case and assigns a case number for various filings and presents to judicial offices as needed.- Completes witness certificates as needed for any witness subpoenaed totestify, in a case; assesses appropriate fees to the proper defendant.- Prepares and files cases for pauper lawsuits if approved by judges; sendsnotices to citizens.- Conducts record checks to determine any previous cases and judgeassigned.- Records filing of tax liens and benefit overpayments.- During major elections, may provide telephone support to poll workers.- Perform any other related duties as required or assigned. Show less PRIMARY RESPONSIBILITY/FUNCTION: Responsible for the scanning and proper verification of all court documents being scanned into the computer system and placed on the web site for the Circuit Clerk’s Office.EXAMPLES OF WORK: Reviews case documents to ensure case identification is correctly and completely recorded on documents.Creates bar codes for documents using data entry into software program; determines security level needed for each document allowing or barring public web access based upon the type of document.Scans images of all court documents using computer and scanner.Researches problem documents (i.e. mismatched document and barcode or pages missing).Manually indexes skip pages for those pages that are not public information for Civil, Domestic, and Probate Orders.Verifies images of all scanned documents; scans for clarity and checks that all pages are in system as well as security codes are correct.Researches and locates documents for other clerks, court personnel, or the general public.Assists other divisions with issues pertaining to scanned documents.Performs other related duties as assigned.PHYSICAL REQUIREMENTS: Visual acuity needed for computer screen and image verification.Digital dexterity necessary for computer keyboard and equipment operation.Ability to communicate orally by telephone and in person.WORKING CONDITIONS: Work is performed primarily in a smoking restricted office environment. 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  • Case Clerk

    Jun 2021 - Sept 2022

  • Information/Deputy Clerk

    Jan 2019 - Jun 2021

  • Imaging Clerk

    Aug 2018 - Dec 2018
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  Amazon Fulfillment Centre and Service Provider

  Mar 2023 - now

  FC Associate I

  FC Associate I – InboundRECEIVING- After trailers are docked, assist in unloading/down-stacking freight to be moved to the decant area.- Assisting in placing freight filled totes on the injection line to be transported to the stow area.- Assisting in transporting freight from the pit to the dock, and the decant area.DECANT- Remove freight from the line or pallet.- Scan affixed barcode for quantities.- Empty freight items into allotted totes and send to the stow area.STOW- Scan each item from staged tote and stow in the bin appropriately sized pod. Show less