Ruzni Abdeen

Experience

• 

  Bellvantage (Pvt) Ltd

  Dec 2010 - Nov 2011

  Contact Center Associate

  Handled complaints and general customer service for Lanka Bell

• 

  McQuire Rens & Jones

  Jan 2012 - Nov 2012

  Marketing Assistant

  Team leader - In-house training division.- Inquiry management, recruiting facilitators, customizing training programs- Branding projects, direct sales and key accounts handling- Quality checking and other support for team

• 

  United Gulf Access Co. LLC

  Sept 2013 - Jan 2017

  Operations and Marketing Executive

  In charge of Service Department - Qatar branch- Equipment maintenance- Warehouse, Store room, labour accommodation management- Vendor registration, general customer service, sales and marketing support activitiesOffice Coordinator - Al Khobar, KSA branch- Coordinated setting up the new branchMarketing Assistant - Sharjah, UAE branch- Business intelligence, Market suveying, Customer profiling and database management- Brand management, Company website and SM platforms management, lead generation Show less

• 

  Light & Shade

  May 2017 - Jul 2019

  Assistant Manager Sales

  Led sales team of leisure & hospitality customer segmentEffectively managed team to extract optimum performance by developing and executing sales plan, performance reviewing, involvement in branding activities, customer relationship management, debtors management, sales reporting and building efficient connections with higher management and other divisions.

• 

  TeQture

  Apr 2020 - Jul 2020

  Business Development Manager

  In-charge of Sales, Operations and Digital media marketing- Supported Managing Partner with start-up process - Carried out initial promotional activities and sales

• 

  Muve Colombo

  Jul 2021 - Nov 2022

  Onboarder

  Property legal services sales

• 

  Railtours Ireland First Class!

  Feb 2023 - now

  Operations