Catherine Portman

Experience

• 

  Epilepsy Action

  Jan 1989 - Jan 1995

  • Senior Advice and Information Officer

    Jan 1993 - Jan 1995

  • Advice and Information Officer

    Jan 1989 - Jan 1993
• 

  Disabled Access to Technology Association

  Jan 1995 - Jan 2000

  Manager

  • Responsible for delivery of free IT training to 50+ unemployed disabled people per year; • Managed team of tutors, support and administration staff; • Successfully marketed service to increase Service Users, devised new training opportunities, acquired new funding sources/contracts;• Restructured organisation to improve long term stability;

• 

  Pay and Employment Rights Service (Yorkshire)

  Jan 2000 - Jan 2001

  Homeworking Coordinator

  • Responsible for delivery of advice and support services to homeworkers. Managed staff team to deliver telephone advice line, awareness raising campaigns and outreach work. Part of Management Team with Employment Rights Advice Co-ordinator and Director;

• 

  The Disabilities Trust

  Jun 2001 - Jan 2019

  Business Development Manager, Business Support Manager

  My role at Head Office was central in communication both internally and externally in increasing occupancy rates and achieving new business contracts.Achievements and responsibilities: • Designed and delivered marketing and business strategy, aligned with wider organisational strategy, to target NHS and local authority and other professionals in health and social care;• Produced full range of marketing materials including online content, social media, newsletters, brochures, flyers, videos, in conjunction with Communications Team to increase referral and occupancy rates; • Organised 8 international conferences for 300 delegates (2 day events), including venue, accommodation, speakers, sponsorship, exhibition; • Instrumental in winning a new NHS contract for bespoke rehabilitation service;• Key member of Project Team for bespoke Customer Relationship Management System. Led delivery of roll out and training to services nationwide; • Developed and marketed new online referral portal to increase referral and occupancy rate;• Joint Project Leader on achieving internationally recognised accreditation for brain injury services nationally, with 3 subsequent reaccreditations (first organisation to achieve this in England);• Organised national and local communications for annual Brain Injury Awareness Week campaigns, in conjunction with Communications Team;• Member of project management teams to set up new brain injury services; Show less

• 

  The Disabilities Trust

  Apr 2019 - Oct 2019

  Recruitment and CRM Manager

  • Responsible for a team of 3 in 2 UK locations, I planned and filled key vacancies within the business using a mixture of channels (LinkedIn, Facebook, Indeed, organisation Website, specialist agencies); • Built relationships with external agencies and internal stakeholders, I worked to align new organisational values to ensure recruitment and retention of staff;

• 

  St Catherine's Church Centre

  Jan 2020 - Jul 2021

  Community Development Worker
• 

  St Catherine's Church Centre

  Jul 2022 - now

  Administrator