ALI Al-HARBI

Experience

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  Mövenpick Hotels & Resorts

  Oct 2010 - May 2012

  Receptionist

  - Maintained confidentiality by adhering to strict procedures for handling sensitive information.- Directed visitors and clients to the appropriate staff, ensuring efficient and seamless service delivery.- Facilitated timely resolution of issues by meticulously tracking complaints until they were fully addressed.- Ensured company brochures and promotional materials were up-to-date and readily available for prospective clients.- Kept the reception area organized and professional to enhance the business environment.- Provided crucial support during peak times, contributing to the successful operation of the office under pressure.- Assisted with various administrative tasks, enhancing the overall efficiency and functionality of the office. Show less

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  Golden Tulip Hotels, Suites & Resorts

  Aug 2012 - Feb 2013

  Receptionist

  - Ensured confidentiality by adhering to strict information handling procedures for sensitive data.- Facilitated prompt resolution of guest issues by diligently tracking complaints until fully resolved.- Maintained an organized and welcoming reception area to uphold a professional business environment.- Provided essential support during peak periods, contributing to the smooth operation of the reception under high-pressure conditions.- Served as the first point of contact for guests, offering a warm welcome and assistance upon arrival.- Performed data entry tasks with precision while adhering to strict deadlines. Show less

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  NewBoy

  Apr 2014 - Apr 2016

  Administrative Assistant

  - Maintained an accurate and organized filing system to ensure the preservation and easy retrieval of office information.- Supported staff with administrative tasks, including photocopying, faxing, and filing, to enhance workflow efficiency.- Managed incoming mail by receiving, sorting, and distributing it to the appropriate departments.- Provided comprehensive printing, photocopying, and scanning support to colleagues, ensuring timely completion of tasks.- Developed filing systems that facilitated quick access and retrieval of documents by all personnel.- Prioritized tasks based on urgency and importance to optimize the use of time and resources.- Assisted staff in maximizing efficiency through clerical and secretarial support.- Planned and scheduled meetings, prepared agendas, and documented minutes as required.- Assisted managers in compiling and organizing materials for meetings, ensuring all necessary documents were prepared and available. Show less

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  Huawei

  Aug 2016 - Apr 2017

  Administrative Officer

  - Developed and maintained an organized filing system for critical and confidential office documents, ensuring efficient retrieval and data security.- Handled phone calls and emails for the management team during peak periods, providing exceptional customer service and support.- Managed in-person, phone, and email inquiries, addressing requests for information, handling complaints, and resolving issues promptly.- Ensured all documents and data were secured in compliance with company policies and regulatory standards, maintaining confidentiality and data integrity.- Maintained up-to-date and easily accessible files for staff, promoting efficient workflow and information management.- Performed all duties in strict adherence to company standards and policies, ensuring high levels of operational efficiency and compliance. Show less

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  Landmark Group

  Oct 2017 - Apr 2018

  Branch Manager

  - Executed daily opening and closing procedures, ensuring a smooth and efficient start and end to each business day.- Assisted in the recruitment, hiring, and onboarding of store staff, contributing to building a strong and effective team.- Delivered exceptional customer service by promptly resolving complaints and maintaining high standards of service quality.- Analyzed daily and weekly sales data, maintaining continuous communication with the area manager and peers to discuss sales performance and strategies.-Managed inventory by stocking and restocking upon delivery, keeping precise supply records for accuracy.- Motivated and inspired team members to meet and exceed business objectives, fostering a results-driven environment.- Supervised daily store cleaning and general maintenance, ensuring adherence to high company standards.- Conducted regular staff performance reviews, providing constructive feedback and support to promote individual growth and development.- Established SMART goals for the store team to enhance staff capabilities and drive improved sales performance.- Managed stock levels within predefined minimum and maximum thresholds to meet customer demand while optimizing financial resources.- Developed seasonal sales plans incorporating varied stock levels and promotional strategies to maximize revenue. Show less

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  Maharah Human Resources

  Aug 2018 - Jan 2019

  Assistant official

  - Employee Monitoring: Tracked employee attendance and departures, prepared monthly attendance reports, and ensured timely submission to management.- Contract and Documentation Management: Oversaw the renewal of employee contracts, residencies, and regularly updated health insurance records to maintain compliance and employee well-being.Payroll Administration: Prepared and submitted monthly payroll reports to the finance department, ensuring the accuracy and timely processing of salaries.- Leave Management: Managed employee leave requests, coordinated with relevant departments for approvals, and ensured seamless implementation of leave policies.- Travel Coordination: Arranged international travel tickets for foreign employees, coordinating all necessary travel logistics to meet their requirements.- Employee Relations: Addressed and resolved employee complaints and requests promptly, working to maintain high levels of employee satisfaction and support. Show less

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  Xcite by Alghanim Electronics

  Jan 2019 - Mar 2020

  Showroom Supervisor

  - Security Oversight: Monitored and managed store security to ensure a safe environment for both customers and staff.- Customer Engagement: Assisted customers by providing product information, signing them up for loyalty programs, and explaining the benefits, thereby enhancing customer experience and satisfaction.- Sales Optimization: Utilized effective sales techniques and strong customer relationships to significantly boost electronics product sales.- Employee Management: Oversaw employee attendance, developed and managed daily and weekly work schedules to ensure smooth store operations.- Complaint Resolution: Handled and resolved employee and customer complaints promptly and effectively to maintain a positive store environment.- Payroll and Compensation: Prepared and submitted monthly salary and commission reports to the finance department, ensuring accuracy and timely processing.- Contract Management: Coordinated with the HR department to renew employee contracts based on performance evaluations, and managed other employee-related administrative tasks. Show less

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  Emdadat Alatta

  Nov 2021 - May 2023

  Manager of International Relations and External and Internal Recruitment Department

  - Recruited over 1,500 employees from multiple countries, including India, Pakistan, and Egypt, successfully meeting client staffing needs.- Coordinated with international recruitment agencies and conducted overseas hiring missions, ensuring efficient and compliant recruitment processes.- Managed end-to-end recruitment logistics, including visa processing, travel arrangements, and onboarding for international hires.- Developed and maintained relationships with embassies, consulates, and government agencies to facilitate smooth recruitment and compliance processes.- Oversaw the development of employment contracts and managed ticketing, accommodations, and medical examinations for new recruits.- Implemented a new candidate tracking system, improving hiring process transparency and communication with candidates.- Led the development of training programs for new hires, improving job readiness and reducing turnover in the first 90 days by 10%.- Collaborated with senior management to align recruitment strategies with business goals, contributing to the company's growth and success.- Conducted market research to stay informed on recruitment trends and best practices, ensuring a competitive edge in talent acquisition.- Improved overall recruitment efficiency, reducing time-to-hire by 40% and recruitment costs by 25%. Show less

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  Turquoise Mountain

  May 2023 - Feb 2024

  Human Resources Manager

  - Led recruitment and onboarding processes, enhancing new hire integration and reducing time-to-fill for key roles by 20%.- Developed and implemented comprehensive HR policies and procedures, ensuring compliance with local labor laws and company standards.- Managed employee documentation and records, maintaining accuracy and confidentiality in both digital and physical formats.- Coordinated HR projects, including training sessions and team-building activities, to foster a positive and inclusive work culture.- Supported performance management initiatives by conducting regular reviews and feedback sessions, improving overall employee performance by 15%.- Facilitated internal communications regarding HR policies, benefits, and procedures, improving employee understanding and engagement.- Collaborated with IT and operations teams to streamline the onboarding process, reducing onboarding time by 30%.- Monitored HR metrics and analytics to identify trends and areas for improvement, contributing to strategic planning and decision-making.- Introduced new HR software (Jisr), enhancing data management and reporting capabilities, and boosting HR efficiency by 25%.- Conducted regular audits of HR practices to ensure compliance and identify opportunities for continuous improvement. Show less

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  ETIMAD COMPANY

  Sept 2024 - now

  Human Resources Operations Supervisor