Phillip Gilbert

Experience

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  Lincoln Military Housing Camp Pendleton

  Feb 2009 - Nov 2014

  Civilian Adminstrative Assistant

  Civilian Administrative Assistant Responsbilities: ● Performed data entry of private information into Yardi, Excel, and Access bookkeeping software.● Attended monthly call monitoring meetings with managers and customer care supervisors to measure performance guidelines and procedures.● Assisted with adjusting resident ledgers; preparing and reconciling delinquency reports; preparing and submitting quarterly reports on resident satisfaction surveys.● Responded to customer care concerns of housing residents and coordinated with the appropriate staff to address and resolve resident complaints. ● Conducted move-in onboarding procedures and stored new residents leasing contracts in digital bookkeeping software. Show less

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  US Army

  Dec 2014 - Jun 2019

  Human Resource Specialist | Cyber Operations Specialist

  Human Resources Specialist Responsibilities: ● Managed onboarding and offboarding through electronic military personnel office data storage software interface. Conducting quarterly training classes on updated HRIS software system updatesSenior Administrative Leader ● Acted as primary human resources point of contact for internal operations, maintained digital HRIS records, and communicated with external and internal audit compliance affiliates.● Facilitated continuous security threat meetings, ensuring $2.5 million in government computer assets remained in protective compliance.● Facilitated annual workplace violence, suicide, and natural disaster prevention meetings.● Managed subordinate human resources staff, facilitated continuous human resources policy improvement initiatives, and designed effective staffing strategies.Cyber Operations Specialist Responsibilities: ● Supported cyber security capabilities of the United Nations NATO command during the annual joint forces Mission called, “Key Resolve”. A computerized warfighting exercise in the Democratic Republic of South Korea● Facilitated cyber warfare reconnaissance missions against North Korean military personnel. Show less

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  FedEx Supply Chain Distribution Systems Canada

  Dec 2023 - Dec 2024

  People Operations Associate

  People Operations Associate Responsibilities: ● Manages personnel files and ensures Provincial labor law compliance and company record retention policy.● Collaborated with Randstad, IS2, and Agilus industry partners for talent scouting, recruitment, and hiring.● Facilitates the preparation and distribution of required federal, state, and local HR-related notices.● Facilitates employee work-life balance initiative recommendations to senior management. ● Utilizes HRIS software onboarding and logistics systems for orientation and training meetings ● Administers the performance management program according to design reviews. ● Prepares and responds to unemployment claims● Enhances, conducts, and assists with the administration of the company's internal training programs to align with long-term HR goals and objectives ● Familiarity with COBRA, ERISA, FMLA, FLSA, and all HR-related state, provincial, and federal regulations required.● Experienced in Microsoft Office applications and Human Resource Information Systems.● Customer service driven and strong teamwork skills.● Administers hourly recruiting, sourcing, and screening for qualified applicants applying for positions. ● Schedules interviews, facilitates performance reviews and advertises new positions for internal employees.● Reviews, approves, and audits invoicing processes to the customer.● Participates in month-end closing process, accounts reconciliation, and the preparation of various ● Analyzes financial and operational performance, and provides concise, relevant explanations, observations, and/or recommendations to leadership and executive management.● Participates in budgets and forecasts and monitors and analyzes the variances in budgets and forecasts Show less

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  SparkAIPortfolio

  Dec 2024 - now

  Freelance