Pamela Brown

Experience

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  Citizens Bank

  Feb 2001 - Jun 2009

  Supervised staff of audit professionals. Maintain a work environment which stimulates the growth of team members by providing constructive feedback, promoting staff involvement and by setting realistic development goals. Also, provide coaching and complete annual performance evaluations in accordance with company standards;Planned, implemented and directed the completion of operational, compliance and financial audits for the Mortgage Operations business entities;Managed operational, compliance, financial and targeted reviews for business functions such as Secondary Marketing, Problem Debt Management, Investor Accounting/Reporting and Finance; Assist in the creation of the annual audit plan, including the determination of business unit risk ratings;Reviewed and oversaw the completion of audit assignments to ensure compliance with Internal Audit (GIA) standards and regulatory guidelines;Actively formed and maintained strong working relationships with business line management and external audit partners; Helped to formulate quarterly opinions for Audit Partner and communicate results to business line management;Created value-added audit reports and findings, including communications to Senior management levelsActed as the department’s Subject Matter Expert (SME) for mortgage related questions or issues;Contributed to the deliverables prepared by the Audit Partner;Provided year-end assistance to External Auditors; Show less Managed operational, compliance, financial and targeted reviews for business functions such as Secondary Marketing, Problem Debt Management, Investor Accounting/Reporting and Finance; Evaluated business line processes, risks and controls for compliance with corporate policies and federal regulations, including SOX, RESPA, and GLBA;Supervised staff in the development of risk assessments and creation of audit programs that focused on the high-risk areas for each business line;Identified key business processes, risks, and controls through various techniques, including process flows to assist management in developing best practices for each business line;Monitored the progress of audit assignments, set audit priorities and keep Senior management updated;Prepared audit reports for issuance to the Audit Director and business line management. Ensured timely completion of audit reports and audit assignments. Show less Served as project team lead for Operations audit staff, which involved assignment of work, review of work performed and overall supervision and guidance;Evaluated the effectiveness of internal controls and operating practices, interviewed department personnel, performed testing and analyzed results;Determined compliance with policies & procedures, developed recommendations and reviewed results with department management;Created value-added audit reports and findings, including communications at all management levels;Provided year-end assistance to External Auditors. Show less

  • Senior Audit Manager

    Jan 2008 - Jun 2009

  • Audit Supervisor

    Mar 2006 - Dec 2007

  • Senior Auditor/Staff Auditor

    Feb 2001 - Feb 2006
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  SunTrust

  Aug 2009 - Jan 2011

  Audit Manager

  Lead execution of audit engagements in accordance with department and audit methodology. Participated in engagements as a Project Manager or Core Team Member, as required;Accurately assessed risks and controls and designed appropriate broad based coverage across a business process;Exercised prudent judgment regarding issue notification and draft findings to client management;Developed workplans for multiple concurrent projects that effectively incorporate scope, staffing requirements, deliverables, timelines, budgets and client availability; Trained and mentored project leads and staff in required skills and relayed knowledge and understanding of audit methods and critical/complex business information. Show less

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  Truist

  Aug 2009 - now

  Senior Audit Manager

  Manage complex risk-based audits, targeted reviews and special projects for business functions within the Consumer Banking area;Evaluate business line processes, risks and controls for compliance with internal, state, investor/agency and federal regulations;Supervised staff of audit professionals. Maintain a work environment which stimulates the growth of team members by providing constructive feedback, promoting staff involvement and by setting realistic development goals. Also, provide coaching and complete annual performance evaluations in accordance with company standards;Monitor the progress of audit assignments, set audit priorities and keep Senior Management updated;Assist Audit Management in developing audit programs that provides guidance for ensuring compliance with Investor/Agency, Federal, and State regulations;Prepare final audit reports for issuance to the Audit Director and business line management. Assigns the appropriate audit rating based on severity, probability of occurrence and impact of the issues identified;Assist in special projects of the Default area that focused on foreclosure operations, affidavits and fees and costs; Serve as the department’s Subject Matter Experts (SME) for mortgage related topics or issues;Served as a member of the Audit Working Group for the implementation of a new audit system. Served as the primary liaison for the Mortgage & Consumer audit teams, assisted in vendor selection, became project champion and subject matter expert for my group and assisted in issue resolution;Develop and maintain working relationships with business line management and provide management with value-added insight regarding internal controls within the business. Show less