Louise Gray

Experience

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  TPP (The Phoenix Partnership)

  May 2002 - Sept 2016

  Senior Project Manager

  Project managed multiple projects to implement software into healthcare settings. Program managed and trained multiple Project Managers.

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  Actively Seeking

  Jan 2017 - Jun 2017

  Senior Project Manager
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  RMS Automotive - A Cox Automotive Company

  Jun 2017 - now

  RMS Automotive serves to bring that data to OEM’s and vehicle portfolio holders around the globe, to help them better understand how their assets perform, the competitive landscape, and in turn, optimise their specific portfolios.The System Implementation Team consists of Business Analysts, Project & Programme Managers and Training. This is with the addition of Matrix Management to Scrum Masters, off shore Engineers & QA's.Leading the System Implementations Team I ensure that all strategic and operational elements of the role are planned and fulfilled to ensure agreed corporate goals are achieved.• • Provide leadership to the System Implementation Team ensuring alignment with and contribution to strategic direction within agreed budget.• Contribute to the development and management of the operating budget.• Ownership of strategically aligned mid-term plan and Portfolio.• Monitor the execution of project deliverables in line with agreed processes and work practices.• Ensure the team resources are fully utilised, challenged and developed.• Champion continuous improvement within the team in terms of professional performance and effectiveness, acting as a role model, coach and guide.• As a member of the SLT I influence others outside of own area of responsibility regarding best practice behaviours, policies and procedures.• Develop personal and business credibility and a strong partner relationship with internal teams and customers. • Act as the escalation point for issue resolution in relation to System Implementation Team areas of responsibility Show less RMS Automotive was founded in 2014 to provide portfolio management solutions to OEMs and vehicle portfolio holders around the globe. RMS’s flexible software platform has been deployed for over 8 years and has supported the wholesale activities of over 1,000,000 vehicles across the European Union, Australia, United States, and the United Kingdom for some of the biggest and most prestigious OEM’s. RMS Automotive is Cox Automotive’s first truly global business, with headquarters in Atlanta, GA and offices in Silicon Valley, the United Kingdom, and India. I lead and develop the Global Client Architect team, this team’s end to end coverage includes gathering functional requirements, designing and developing the solution, taking the client live then supporting ongoing changes/enhancements. As the Client Architect Manager, I engage with business and/or technology decision-makers. GENERAL RESPONSIBILITIES: • Lead the global team of Client Architects• Work closely with Client Architects to ensure the team has the tools, training, and technology to define client system requirements, while acting as an escalation across the Solutions, Sales, Engineering, Support and Product teams. • Provide team guidance around the client workshops to prepare, adapt, or agree on all specifications provided by the client. • Coach and develop the Client Architects with ongoing 1:1’s, goal setting, formal reviews and collaborative career planning and training. • Own and lead the planning sessions of the project scheduling between our Clients, Sales, Solutions, Support, Engineering and Product. • Work in partnership cross-functionally to develop and improve the delivery and maintenance of client solutions. Leadership and mentor in the below are critical: o Contract and Sales Supporto Project Planning and Scheduling o Requirements Gathering and Workshops o Product Engagement o Development Lifecycle o Training Development o Solution Deployment Show less

  • Senior Manager System Implementations

    Jan 2019 - now

  • Manager, Client Architects

    Jun 2017 - Jan 2019