Mayank Khanna

Experience

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  Tata Consultancy Services

  Dec 2006 - Sept 2010

  Assistant System Engineer

  Activities & Responsibilities:-1) Executed Various CRs/Projects for Tata communications limited2) Acted as a Business Analyst/Solution Architect to translate Requirements into Solution documents (HLD, LLD, RTM etc.) and further into Test cases and specifications3) Involved in various Toll gate stages while my stint with TCS4) I was in Development profile where in my main role was to customize/deploy various Telecom/Broadband services provided by Tata communication into their billing system “Infinys Rating and Billing system”5) Have developed codes in ORACLE PL/SQL, Pro*c, Shell Scripting and DSD I was working in Enterprise Business Unit of Tata communications Limited6) Worked with client to gather requirements for establishing control strategies and automation details for business logic Was involved in the database and application level design requirements Show less

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  Amdocs

  Sept 2010 - Jan 2011

  Senior Testing Engineer

  Activities & Responsibilities:-1) To execute the test cases of Light Speed Project for AT&T client.2) To execute the test cases as mentioned in HP QC3) Report the Bug in QC and follow up with the developer for the resolution of the Bug Give the proper handover of the on-going scenarios to the next shift

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  Aircom International

  Jan 2011 - Feb 2012

  Product Delivery Engineer

  Activities & Responsibilities:-1) Aircom OPTIMA is the PERFORMANCE MANAGEMENT tool which helps to get the most out of the networks, whether fixed or wireless, IP, MPLS, GSM, 3G/ HSPA, WiMAX, TETRA, or CDMA, legacy or looking toward to LTE. OPTIMA’s responsive performance management system delivers the most powerful, flexible and user-friendly solution on the market.2) Offshore support for the AIRCOM OPTIMA tool deployed at NCELL3) Was at onsite (Nepal) delivering the Optima tool for operator NCELL4) Installing the back end and front end of the Optima tool to the customer sites5) End-user technology report creation Maintain knowledge of various vendor OMC statistics and data extraction interfaces6) Installation and configuration of the Optima data Extraction Transformation and Loading solutions according to standard and bespoke customer requirements Show less

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  Ericsson India Global Services

  Feb 2012 - Oct 2016

  Solutions Architect

  Solutioning , Business Analysis, Requirement gathering in Service assurance domain for OSS. Worked as a solution architect for Eniq Stats Performance management product of Ericsson. Involved in installations, upgrades, integration, commissioning, solution architecture of Eniq stats with oss sytems for global telecommunications providers.

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  Huawei Technologies India

  Oct 2016 - Apr 2019

  Solution Architect

  Project/Job Responsibilities: -1) Worked as a Solution Architect in GSRC department in OSS domain. Worked on projects in Service Fulfillment , Service Assurance (Fault Management , Service Desk Management, Performance Management) domains for clients across the Globe.2) Successfully designed and delivered OSS transformation project of Wireline portfolio for a telecom giant in India , Fault Management project in African region , EMS delivery for a green field operator in African region etc.3) Supported PreSales Activities for Bharti Airtel OSS and Greenfield operator in Somalia transformation projects4) End to End project delivery in service assurance/Service Fulfillment domain, starting from requirement gathering till customer goes live and official handover to support team5) EMS/NMS integration for multivendor/multi-domain network devices with Fault Management Show less

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  Tata Communications Transformation Services (TCTS)

  May 2019 - Jun 2021

  Senior Manager - OSS, Tools & Automations Practice

  As a Senior Manager in OSS, Tools and Automation Practice, my role involves the following:-Product/Project Management of Tools and Automations Products for Telecom Operators:-1) I2R (Idea to Retire) the Products according to the Product management lifecycle2) Successfully launched WORKFORCE MANAGEMENT TOOL along with launching the mobile application on Google Playstore. This tool helps Telcos to effectively & efficiently manage the Field Force teams. The tool covers following use cases:- Patrolling, Corrective Maintenance, Preventive Maintenance and other Field Force tasks etc.3) Exploring opportunities/possibilities of building next gen low cost Telecom OSS/BSS tools/solutions by using open source tools/technologies4) Use the deep knowledge/understanding of Telecom OSS/BSS technologies and ideate the solutions and provide efficient/effective prospects/solutions to customers in OSS/BSS areas of Service Assurance, Service Fulfillment5) Collaborated with telecom customers to architect and support the deployment of Service Delivery Platforms on cloud, ensuring alignment with industry standards and practices.6) Engaged with senior-level stakeholders within customer accounts, advocating for the transformational capabilities of cloud in the telecom industry7) Adherence to the customer policies w.r.t Data privacy policies, Security Audit Policies etc. while Product Development process Show less

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  Netcracker Technology

  Jun 2021 - Jul 2022

  Technical Manager

  I was working as a Onsite Technical Manager and my role involves :-1) Technical Delivery/management of Netcracker OSS and BSS Stack2) Owning E2E Delivery process/management for a client 3) Handling of team (DEV+QA+BA) and guiding the team for quality delivery with in the set timelines4) Using tools like JIRA for task managements, estimations etc.5) Release management for various CRs through a particular Release cycle6) Client handling for various deployments and customization of Netcracker product suite7) Proven track record in software engineering, system integration, and deploying large-scale telecom solutions.8) Experience in infrastructure architecture, database architecture, and networking, with a focus on telecom networks.9) Management experience with technical, enterprise customer-facing resources, particularly in the telecom sector Show less

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  Ericsson

  Sept 2022 - now

  R&D Product Development Project Manager

  - In Ericsson R&D , Managing multiple OSS Network Management (ENM) projects, ensuring timely delivery and budget adherence- Coordinated with cross-functional teams and stakeholders to drive project execution- Implemented best practices for project management and delivered projects with high quality- Analyzed and resolved project issues, risks, and conflicts effectively- Conducting regular status meetings and provided regular project updates to stakeholders- Handling of 6 geographically distributed scrum teams from different vendors- Fostered a culture of continuous learning and innovation, particularly in areas such as DevOps, Agile methodologies, and CI/CD practices in a telecom context Show less