Daniel Nelson

Daniel Nelson

Computer Technician

Followers of Daniel Nelson107 followers
location of Daniel NelsonChaguanas, Trinidad and Tobago

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  • Timeline

  • About me

    Marketing Assistant

  • Education

    • College of Science, Technology and Applied Arts of Trinidad and Tobago - COSTAATT

      2022 -
      Bachelor of Arts - BA Graphic Design
    • SBCS - Global Learning Institute

      2019 - 2019
      Certificate Fundamentals of Computer Repairs
  • Experience

    • Technology Tamers Inc

      Jun 2018 - Sept 2018
      Computer Technician

      • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.• Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.• Used diagnostic tools to identify hardware failures and replace non-functional components.• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.• Evaluated systems according to the predetermined checklist and noted issues. Show less

    • IQor

      Apr 2023 - Jun 2023
      Call Center Agent

      • Specialized in customer relations by primarily managing customer queries and complaints.• Succeeded in building customer rapport and augmenting client retention.• Maintained a log of customer complaints on system records.

    • CallServ Limited

      Jun 2023 - Apr 2024
      Call Center Agent

      • Manage large amounts of inbound and outbound calls in a timely manner.• Build sustainable relationships and engage customers by going the extra mile.• Follow communication “scripts” when handling different topics.• Identify customers’ needs, clarify information, research every issue, and provide solutions and alternatives.

    • BrandStar

      Jul 2023 - Apr 2024
      Production Assistant

      • Researching and contacting businesses and companies to schedule appointments for advertising campaigns.• Create meetings scheduled for the Senior Producers.• Ensured accuracy in records and databases.• Managing executive‘s calendar and arranging meetings.

    • Vivematte

      Oct 2023 - now
      Founder
    • 360 Marketing & Consultancy Caribbbean

      Apr 2024 - now
      Marketing Assistant
  • Licenses & Certifications

    • EF SET English Certificate 79/100 (C2 Proficient)

      EF Standard English Test (EF SET)
      Sept 2023
      View certificate certificate