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Michael Jiang

Michael Jiang

LTS Help Desk Level 2 Consultant

Followers of Michael Jiang1000 followers
location of Michael JiangWashington, District of Columbia, United States

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  • Timeline

  • About me

    Senior Cloud Infrastructure Engineer at Veda

  • Education

    • Loomis Chaffee

      2010 - 2014
      High School

      Activities and Societies: LC honor roll, International student ambassador, Varsity Squash New England boarding school located in Windsor, Connecticut with a focus on teaching respect and integrity to its students

    • Brandeis University

      2014 - 2018
      Bachelor’s Degree Economics and Computer Science/ Minor in French

      Activities and Societies: Sigma Alpha Mu, Brandeis Club Squash President, Waltham Group Participant, Tamid Member

    • University of Paris I: Panthéon-Sorbonne

      2017 - 2017
      Economics

      Spring semester abroad at Paris 1 Sorbonne under the Middlebury Program.

  • Experience

    • Brandeis University

      Dec 2014 - May 2018
      LTS Help Desk Level 2 Consultant

      Part time student employee working as a help desk consultant for Brandeis Information and Technology Services. Daily work includes: phone calls, troubleshooting for Mac and Windows, handling walkins, as well as working with fellow coworkers to resolve difficult technical problems.

    • Barneys New York

      May 2016 - Aug 2016
      MIS Intern

      Management internal systems intern at the corporate office of Barneys New York. Helped handle tier 1 and tier 2 helpdesk issues at the corporate office. Daily tasks included basic windows and mac troubleshooting, deploying reimages, maintenance of active directory, as well as basic troubleshooting for programs such as Mi9, Microstrategy, the Microsoft Office Suite, the Adobe Creative Cloud Suite. Also helped managed the weekly Barracuda backup tapes.

    • FINANCE-INNOVATION

      Feb 2017 - Apr 2017
      Chargée de Junior (Junior Associate)

      Internship abroad in Paris where I gained meaningful work experience in a foreign country. I worked closely with the R&D team to research imminent DSP2 regulations (banking aggregators), different enterprises for potential partnerships with Finance Innovation as well as created a database of prospective startups in the banking and insurance sectors in order to aid in sales effort

    • Deloitte

      Sept 2018 - Nov 2019
      Cloud Engineer

    • Accenture

      Nov 2019 - Mar 2022

      • Cloud Associate Manager

        Jun 2021 - Mar 2022

      • Cloud Consultant

        Nov 2019 - Jun 2021

    • Veda

      Mar 2022 - now

      • Senior Cloud Infrastructure Engineer

        Mar 2023 - now

      • Software Engineer | Cloud

        Mar 2022 - Apr 2023

  • Licenses & Certifications

    • Certified SAFe® 5 Practitioner

      Scaled Agile, Inc.
      May 2021
      View certificate certificate

    • Amazon Web Services Solutions Architect Associate

      Amazon Web Services (AWS)
      Mar 2019
      View certificate certificate

    • AWS Certified Solutions Architect – Professional

      Amazon Web Services (AWS)
      May 2020
      View certificate certificate