Vlad Stefan

Experience

• 

  Rehau GmbH, Vienna

  Jul 2003 - Aug 2003

  Internship- Marketing Analyst
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  ABN AMRO

  Apr 2005 - Mar 2007

  Internal Control Officer, Internal Control

  Primary role in providing consultancy services at bank level in respect to operational risks;• Conducted risk management assessments, monitored operational cost baseline and change costs, oversaw a number of KPIs and KRIs at bank level with a focus on operational risk exposure• Implemented an award winning project to monitor credit cards exposure to risk • Deployed an award winning risk management solution which lead to an improvement of the monitoring process of risk exposure on a per department level Show less

• 

  Ernst & Young

  Mar 2007 - May 2008

  Senior Management Consultant, Business Advisory Banking & Insurance

  Primary role in providing consultancy services for major clients in the financial services industry; • Led a transformational project of automating the process of operating and processing payments leading to an increase of 100% in payment processing and 70% staff reconversion• Co-partnered on the development of a strategic analysis of a major Spanish bank for a market entry evaluation which led to a greenfield investment • Participated in redesigning with success a bank’s Corporate Governance, following an M&A process• Deployed a risk assessment process for the Romanian insurance industry aimed to enable a better control framework of the overall industry’s financial health Show less

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  ING Romania

  May 2008 - May 2017

  Leading role in transformational projects at organizational level.• Steered the transition of the Retail organization towards a 100% compliancy degree with the Security of Retail Payments regulations• Designed and planned the implementation of a solution leading to a 100% security increase of online payments for customers • Supervised the roll-out of a reporting solution which enabled the bank to grant loans in less than 15 minutes• Deployed a cash management solution for retail clients with the objective of expanding the banks presence in less banked areas • Led a team of 10 FTE’s for implementing an anti-fraud monitoring solution with an investment value > EUR 1m• Conducted a bank wide compliance program to review 130 MiFid II subjects covering all banks business lines in an efficient and effective way with a team of 5 FTE’s• Led successfully a multi-party team to build up a data lake solution with a given budget of ~ EUR 1m in a 3 months period• Covered the roll-out of a new visual design at overall bank as part of a global brand revitalization and strengthening program achieving 30% timeline efficiencies• Managed a regional automated fraud monitoring and identification project based on customer localization and multi-channel transaction verification Show less Instrumental in transforming commercial and retail strategy into concrete business and operational objectives.• Directed a procurement automation project and roll out of a SharePoint based solution driving 100% increase in operational efficiency of all procurement functions at bank level• Managed a compliance driven finance project of alignment to IFRS accounting standards IAS 18 and IAS 39• Launched an innovative mobile banking solution for acquiring road vignettes becoming the first bank to provide such a service in Romania• Conducted a feasibility study for an international on-line business exchange platform with an estimated investment value of EUR 1.6 mio• Participated in a global project innovation contest being selected among top 50 best ideas out of 750 proposals at ING Group level• Steered the implementation and roll out of a project performance monitoring process at organizational level Show less Primary role in transposing the commercial strategy into concrete results with direct impact at operational as well as business level for the Commercial division.• Managed the implementation of a project resulting into a 25% improvement of operational efficiency and timeliness to loan portfolio analysis process for corporate clients in a 2 months period• Guided 100% adoption of European Payment Service Directive Project and acted as country lead for Romania• Coordinated with success a regional project targeting adherence of multiple CEE branches to an Enterprise Password Vault solution• Oversaw the implementation of a security solution for the entire bank network generating a decrease of operational costs of~ EUR 800k YoY• Drove knowledge and best practice sharing sessions on project management and on role of project management increasing awareness degree at organizational level Show less

  • Program Manager, Transformation Office

    Apr 2015 - May 2017

  • Senior Project Manager, Wholesale & Retail PMO

    Apr 2010 - Apr 2015

  • Project Manager, Wholesale PMO

    May 2008 - Apr 2010
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  ING Nederland

  May 2017 - now

  Multi-dimensional role with a focus on supporting the setup of the Partnerships, Virtual Assistants and Platforms areas• Led the build-up of specific frameworks in the area of NLP to enhance the selection process of best fit solutions to support the business needs in the area of VA at global level• Managed a number of strategic partnership agreements at HQ level with a focus on making AI services become widely available to other ING units• Involved in selecting and identifying Fintechs as part of the AI landscape to partner and collaborate on a number of specific AI related domains• Steered the creation of the new way of working on the partnerships side in terms of offering the business lines the tools to get inspired and experiment with the latest solutions encompassing AI functionalities• Set up an initiative focused on drawing the next generation ML platform for data analytics by assuring the integration of a number of functionalities serving global needs• Supported the setup of the Agile way of working in the area of Virtual Assistants Show less Multi-dimensional role focusing on setting up a strategic direction for a number of business streams in the area of AI and robotics• Led a number of initiatives having as an end goal the setup of a one global ML environment to sustain knowledge & resource sharing for a fast paced run-up of ML related initiatives globally• Managed the budgeting exercise, the process of setting up the objectives & targets of the Robotics & AI operational streams (RPA/ML/VA) • Supported the setup of the RPA environment in terms of establishing the framework of managing RPA initiatives at organizational level, operationalizing them and measuring the accomplishment of RPA implementation at regional level• Involved in the process of setting up the assessment guidelines from a strategic perspective measuring the benefits resulting out of the implementation of the RPA initiatives in a number of units• Led the area of robotics by identifying use cases and partnerships to help build a deeper relation with the customers and improve front end services through the use of robots Show less

  • Customer Journey Expert/Program Manager - Global Analytics Unit

    Jan 2018 - now

  • Program Manager, Robotics and Artificial Intelligence

    May 2017 - Jan 2018