Daniel Henrique Scheeren

Daniel Henrique Scheeren

Computer Technician

Followers of Daniel Henrique Scheeren2000 followers
location of Daniel Henrique ScheerenSão Paulo, São Paulo, Brazil

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  • Timeline

  • About me

    Tech Manager | Network Specialist | IT | Cybersecurity | DOCSIS | FTTx | Software Development | Customer Experience | 6-SIGMA

  • Education

    • Colégio Evangélico Alberto Torres

      1996 - 1998
      Technician in Data Processing
    • FIAP

      2019 - 2020
      Master of Business Administration - MBA IT Management
    • Universidade Federal do Rio Grande do Sul

      2003 - 2007
      Bachelor's degree Computer Science
  • Experience

    • Alfavale Produtos de Informática Ltda

      May 1997 - Sept 1998
      Computer Technician

      Computer Technician. Assembly and Maintenance of Computers.. User support(Helpdesk).

    • S&I Soluções em Informática

      Aug 2000 - May 2001
      Programmer

      . Systems development and maintenance.. Experience with: UNIX, C/C++ and SQL Databases.

    • UFRGS

      Apr 2004 - Jan 2006
      Scholarship Training Program in DELL/UFRGS

      . Development of researches and trainings in High Availability Clusters.. Experience with storage systems(RAID, NAS, SAS) and Windows Server.

    • Copesul

      Feb 2006 - Dec 2006
      Information Technology Analyst

      . Infrastructure support.. Systems and infrastructure monitoring.. Helpdesk.. Experience with Windows Network Administration.

    • Net Serviços de Comunicação S/A

      Dec 2006 - Jun 2017

      Coordination of the Engineering and Infrastructure Team, responsible for the Broadband and Voice services of the Virtua Network.Responsibilities:. Management of multidisciplinary technical teams.. Forecast and capacity planning of the Access Network and Datacenter.. Approval of new equipment and technologies.. Management of software development team.. Conducting approval procedures for equipment and new technologies.. Conducting RFP processes.. CAPEX management. Show less

      • Broadband Coordinator

        Apr 2011 - Jun 2017
      • Technology Consultant

        Sept 2008 - Apr 2011
      • Datacenter Analyst

        Dec 2006 - Sept 2008
    • Claro Brasil

      Jun 2017 - now
      Datacenter/IP Manager

      Manage the Datacenter Operations Teams, responsible for ensuring the quality, availability and security of the Broadband and Video network.Responsibilities:. Management of multi skill technical teams.. Project Management.. Critical infrastructure. . Level 3 Support team. . Management of regional datacenter teams.. Management of strategic and operational KPIs.. Implementation of new products, technologies and services on the network.. Management of OPEX and Support Contracts. Show less

  • Licenses & Certifications

    • Certificação em Customer Experience - CCXC Abordagem, Metodologia e Estrutura

      FIA Business School
      Aug 2022
      View certificate certificate
    • Lean Six Sigma Green Belt Certification

      Setec Consulting Group
      Mar 2019
      View certificate certificate
    • Gestão Ágil com Scrum COMPLETO

      Udemy
      Aug 2021
      View certificate certificate
    • Formação de Mentor Interno

      Rocket Mentoring School
      Feb 2024
    • Machine Learning e Data Science com Python

      Udemy
      May 2021
      View certificate certificate