Madison Boles, CMP

Experience

• 

  Charlotte Catholic High School

  May 2010 - Jul 2011

  Secretary and Registration Assistant

  Coordinated registration for a summer camp for two consecutive summers. Scheduled and dispatched volunteers to specific work sites while camp was in session.

• 

  David's Bridal

  Aug 2012 - May 2013

  Dress Specialist

  • Consistently honor all service and selling vows, outfitting each customer head to toe • Sell the gown, headpiece, foundations, shoes, jewelry, etc.; outfit and accessorize the bridal party • Maximize sales and customer satisfaction by providing superior service with every customer visit • Prepare for all upcoming appointments by printing the customer’s profile and favorites • Follow up and communicate with customers • Support store management in performing responsibilities, including maintaining areas of responsibility, inventory counts, merchandising the sales floor and completing markdowns Show less

• 

  Polka Dotted Flamingo

  Jun 2013 - Sept 2014

  Sales Associate

  • Organize, price, consult and sales of jewelry in a boutique-style setting. • Directs customers by escorting them to racks and counters; suggesting items. • Advises customers by providing information on products. • Helps customer make selections by building customer confidence; offering suggestions and opinions. • Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest. • Contributes to team effort by accomplishing related results as needed. Show less

• 

  Bellamy Mansion Museum

  Dec 2013 - Apr 2014

  Administrative Intern

  • Organize, coordinate and manage events for the Mansion, as well as perform clerical work for the executive staff.

• 

  Social Butterfly Events, LLC

  Apr 2014 - Aug 2014

  Wedding Planning Intern

  • Assist owner with meetings, organizing client’s paperwork, and making sure all steps are taken in order for all clients to have the best possible wedding day.

• 

  Shell Island Resort

  Sept 2014 - Apr 2015

  Sales and Catering Manager

  • Responsible for the sales, service, planning, organization, communication and overall execution of weddings, conferences, and all other events held at the resort. • Aggressively found and pursued all appropriate opportunities for business in the segment by outside customer solicitation, creative marketing, lead generating and relationship building. • Correspondance with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow-up letters, etc. • In conjunction with other office associates, maintained accurate and up to date records of all Sales department functions and transactions. Show less

• 

  Blockade Runner Beach Resort

  Apr 2015 - Aug 2016

  • Understand the overall market-competitors' strengths and weaknesses, economic trends, supply and demand etc. and strategically sell against our competition. • Create, execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Maintain timely and accurate recording of activity to include appointments, calls made and business leads• Supports the General Manager and Director of Sales in executing the sales and revenue management activities to maximize performance.• Involved in travel to previous and prospective clients around North Carolina.• Attends tradeshows and other meetings all over the state in order to educate clients of what the Blockade Runner is able to offer. Show less

  • Sales Manager

    Aug 2015 - Aug 2016

  • Sales and Catering Coordinator

    Apr 2015 - Aug 2015
• 

  Vision Hospitality Group, Inc.

  Aug 2016 - Jul 2017

  Director of Sales and Marketing

  • Build and execute a marketing plan for the opening hotel to include sales targets based on market analysis• Develop and design attractive offers and packages for transient guests and corporate clients• In order to aid in successfully opening the hotel, organize comprehensive information to potential customers with regards to the product range offered by the hotel, with the help of the relevant sales resources and sales channels• Manage smooth and effective sales operations, including day-to-day leadership of the Sales Coordinator and other team members.• Prepare contracts for the hotel in accordance with current business and price conditions• Monitor offers, options and discounts for bookings for groups in close cooperation with the local Chamber of Commerce, the Convention and Visitors Bureau, as well as the standard Hilton RFP programs. Show less

• 

  Hyatt Place Charlotte Downtown

  Jul 2017 - Mar 2019

  Senior Sales Manager

  ● Develop and solicit business from assigned markets in line with property goals andprofitable hotel operation.● Establish relationships with industry professionals, key decision makers and influencers● Proactive and direct sales efforts to key companies, target accounts/markets and establishedaccounts for the property as assigned.● Develop and conduct sales presentations to clients, conduct property site tours, entertainclients and participate in all sales activities to include blitzes, industry events, and all othersources of business actions .● In conjunction with other office associates, maintained accurate and up to date records of allSales department functions and transactions. Show less

• 

  Holiday Inn Charlotte University

  Mar 2019 - Aug 2019

  Director of Sales and Marketing

  ● To develop short and long term sales goals and action programs for each member ofthe sales and marketing staff.● Develop and initiate short and long term marketing programs designed to maximizeall revenue expectations.● Coordinate ongoing research of the travel industry to detect market trends andrelated information for development pf new marketing strategies.● Review all selling activity and provide ongoing training of the sales and cateringstaffs.● Administer the staffing and performance reviews for the sales department. Giveguidance and counsel staff toward improvement.● Compile and direct the preparation of reports pertaining to the operation of thesales department in accordance with GF Management SOP’s. Show less

• 

  AD1 Global

  Aug 2019 - Jan 2022

  Director of Sales and Marketing

  ● Coordinate ongoing research of the travel industry to detect market trends and related informationfor development of new marketing strategies.● Review all selling activities and provide ongoing training of the sales and catering staff.● Develop and maintain market awareness to ensure ability to predict revenue opportunities and setproactive strategies● Achieve and grow local account and global account partnerships● Communicate needs directly to hotel operations team to ensure guest satisfaction● Coordinate, prepare and achieve goals set in annual Marketing Plan Show less

• 

  Gaston Business Association

  Jan 2022 - now

  Vice President, Marketing and Communications