
Donald M. Montgomery, MSDR, MSHRL, AIS, API
Medical Claims Examiner & Analyst

Connect with Donald M. Montgomery, MSDR, MSHRL, AIS, API to Send Message
Connect
Connect with Donald M. Montgomery, MSDR, MSHRL, AIS, API to Send Message
ConnectTimeline
About me
Principal, Mediator, Advocate and Conflict Management Training Facilitator & Consultant
Education

Sullivan University
2008 - 2009Master of Science Human Resource LeadershipActivities and Societies: Graduated Magna cum Laude (3.67 / 4.0 Society for Human Resource Management (SHRM) Concentrated a great deal of my studies in Employee Labor Relations, Affrmative Action, and Title VII, EEO legislation and compliance

McKendree University
1993 - 1995Bachelor of Business Administration Business Administration & MarketingActivities and Societies: Graduated as a "double-major" without a minor I attended the Louisville campus

Sullivan University
2005 - 2007Master of Science Conflict Management & Dispute ResolutionActivities and Societies: Graduated Summa cum Laude (3.91/ 4.0) President's Cup Recipient Successfully completed a variety of Alternative Dispute Resolution training opportunities outside of our usual cirriculumConcentrated a great deal of my studies in Employee Labor Relations, Affirmative Action, and Title VII, EEO legislation and compliance
Experience

Prudential Service Bureau of Louisville
Jun 1986 - Mar 1989Medical Claims Examiner & AnalystReview medical insurance claims for inaccuracies and discrepancies in the usual and prevailing rates for billed amounts, corresponding CPT and ICD-9 coding, approved procedural information, and valid coverages as determined by policy’s/plan’s language. Assertively detect, investigate and authenticate fraudulent activities and misrepresentation of the facts of the claims or the application process; negotiating with physicians and attorneys the recovery of repayments and restitutions

Jefferson County Public School System
Sept 1994 - Nov 1997Substitute School TeacherI was responsible for actively preparing and implementing the daily lesson plans, classroom instruction and lectures, and actively and effectively managing the classroom on a daily basis

Kentucky Farm Bureau Mutual Insurance Companies
Nov 1997 - Jul 2007I was responsible for providing assigned agencies, staffs and policyholders with field underwriting, risk selection, conflict resolution and negotiating expertise to increase profitability, improve loss ratios and to conduct and underwrite an overall rehabilitation of the agency’s book of business to better ensure that the applicant and/or insured would be a commensurate risk for the coverages they were provided as well as claims monitoring for excessiveness, severity and fraudulent indications and possible trends and/or issues. Show less I was responsible for underwriting new business and re-underwriting the existng policies of the books of business for the Kentucky Farm Bureau Agencies assigned to me. Ths included reviewing new and existing business for proper placement, risk selection, fraudulent activities and misrepresentation and the negotiation of underwriting specifics with agents and policy holders alike. Risk selection, including the modification of policy specifics and coverages to make the applicant and/or insured a commensurate risk for the coverages they are to purchase Show less
Agency Underwritng Support Field Representative
Jan 2003 - Jul 2007Property & Casualty Insurance Underwriter
Nov 1997 - Feb 2003

National Association of Mutual Insurance Companies
Jan 1999 - Apr 2003Natonal Underwriting Planning Committee Member & Chairperson1999 - 2001 Member of the National Underwriting Plannng Committee. Our responsibilities were to plan and organize the ativities, events and professional development opportunities for the National Association of Mutual Insurance Companies' annual National Underwriting Conferences.2002 Chairperson for the National Planning Committee2003 Immediate Past Chair of the Planning Committee; serving the committee in an advisory role

National Society of Professional Insurance Investigators (NSPII)
Dec 1999 - Dec 2007President & Chief Executive; Member of the Board of DirectorsI served as Board member from 2000 - 2007; Secretary 2004; Vice President 2006; President & Chief Executive 2007 of this group - the principal Fraud and Fidicuary Investigative and Prevention Professional organization in the Insurance Industry. Collaborating with top industry officials, legislative, government, judicial, prosecutorial, regulatory and law enforcement officials on the state, local and federal levels

Administrative Office of the Courts
Mar 2006 - Oct 2009Court Annexed MediatorMediating small claims, civil, probate, family and criminal cases/disputes as a volunteer mediator for the Administrative Office of the Courts/Jefferson District Courts, while facilitating successful resolutions in over 83 percent of those matters

DMM Conflict Management
Mar 2007 - nowPrincipal, Mediator, Advocate and Conflict Management Training Facilitator & ConsultantPrincipal, Mediator, Advocate and Conflict Management Training Facilitator & Consultant at DMM Conflict Management where I mediate civil, family and community disputes. I am an Advocate for those who can't advocate for themselves and I also develop, design, and facilitate a variety of conflict management programs and processes, i.e., workplace and bullying issues.

Committee to Elect Nichole T. Compton District Court Judge
Apr 2010 - Nov 2010Community Outreach CoordinatorMy principal responsbiities involved arranging Ms.Compton's opportunities to meet and interact with civic and business organizations as well as the general public. But because of my passionate confidence in Ms. Compton's candidacy and her as potential jurist, I also canvassed neighborhoods, handed out campaign literature, escorted Ms.Compton on public appearances, speaking engagements; I also worked telephones and performed any task she needed me to perform to help promote and further campaign.

America Speaks
Jun 2010 - Feb 2012Event Facilitator & 3rd Party NeutralFacilitating citizen roundtable discussions/debates regarding civic, governance and public policy issues for local meeting sites of the National Townhall Meeting; America Speaks and nationwide webcasts.

Kentucky Administrative Office of the Courts; Jefferson County Drug Court
Jun 2012 - Feb 2013Volunteer Case SpecialistPerformed a variety of Case Specialist duties (volunteer): Coordinating and redesigning the “Job Track” process for assisting clients become more employable, advising clients regarding resume/interviewing skills and supervising their job search, court docket management, verification of and individually counseling clients on compliance, facilitating/co-facilitating group substance abuse/life skills/educational counseling sessions with clients, evaluating, recommending and collaborating with the judiciary in deciding and levying punitive court sanctions for non-compliant clients Show less
Licenses & Certifications

Insurance Regulation & Compliance
Insurance Institute of America/CPCU
Court Approved Family Mediator
Administrative Office of the Courts for the Commonwealth of KentuckyJan 2008
Court Approved Civil Mediator
Administrative Office of the Courts for the Commonwealth of KentuckyJan 2007
Associate of Personal Insurance - API (Professional designation)
Insurance Institute of America/CPCUSept 2002
Associate of Insurance Services -AIS (Professional designation)
Insurance Institute of America/CPCUAug 2001
Certificate of Insurance Regulation & Compliance
Insurance Institute of America/CPCUSept 2000
Certificate of General Insurance
Insurance Institute of America/CPCUJan 1999
Recommendations

Antonín jílek
Frontend Engineer specializing in Web3 Development, NFTs, Tokenization, Gaming platforms and Cryptoc...Prague, Czechia
Pablo febreiro costas
Graduado en Administración y Dirección de Empresas con Máster en Finanzas por la Universidad de VigoVigo, Galicia, Spain
Mochammad fachorrozi
Web DeveloperTrenggalek, East Java, Indonesia.webp)
Sophie robinson (westwood)
NSPCC Helpline Practice ManagerBirmingham, England, United Kingdom
J. abraham salazar
CMCA, AMSKyle, Texas, United States
Binnur tanrıverdi
SMMM, CPA, Accounting/ReportingIstanbul, Türkiye
Syazwan kusrin
Civil Engineer | B.Eng (Hons.) | BEM | CIDB Qlassic AssessorKlang, Selangor, Malaysia
Denis archambault, master of science, ba
Business Intelligence and ManagementMontreal, Quebec, Canada
Ceren tezgider
Plantclub.io - Plants, wherever you work.Berlin, Berlin, Deutschland
Ashish agrawalla
Associate Consultant at Tata Consultancy ServicesOdisha, India
Rajitha yadav
Pursuing MBA at Lovely Professional University.Hyderabad, Telangana, India
Omar ismail
Senior Project Architect / Urban PlannerRiyadh, Saudi Arabia
Dena ames-tyler mba, phr, s-cp, cclc
Partner at Tyler Sales, LLCNashville Metropolitan Area
Jesus andres martinez carrillo
Ingeniero civilNorte de Santander, Colombia
Dr. shivani bhardwaj
Inclusive Safe Spaces Program Mentor, WAFDelhi, India
Wesley barone
Service Manager at Crater Lake FordMedford, Oregon, United States
Harikrishnan g
Technical Lead at Quest-GlobalKerala, India
Hediye elif birgin
Assistant SpecialistKocaeli, Türkiye
Venkata seetarama
QA Manager at SyntelToronto, Ontario, Canada
Jeremy shultz
Project EngineerHuntsville, Alabama, United States
...