
Tom Sheehan MBA, SPHR

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About me
Director, Member Services
Education

Loyola University Maryland
1982 - 1986BBA Management
Drexel University
1990 - 1991MBA Organizational DevelopmentActivities and Societies: Society of Human Resource Management
Experience

RITE AID
Jan 1996 - Nov 2010• Directed the recruitment and retention activities of 28 Human Resource Managers, 14 Talent Managers, and Corporate Recruiters in support of Rite Aid’s 5,100 stores, 13 Distribution Centers, and 95,000 employees.• Responsible for nationwide recruitment (31 states) of all store and field positions including, but not limited to: District Managers, Human Resource Managers, Loss Prevention Managers, Pharmacy District Managers, Store Managers, Management Trainees and Shift Supervisors.• Accountable for recruitment of all corporate headquarters departments including, but not limited to: Information Technologies (IT), Category Management, Human Resources, Marketing, Finance, Accounting, Real Estate, Store Operations Supply Chain, and Loss Prevention (from 2008-2009).• Assisted in the development of Rite Aid’s automated Performance Management process including competency modeling, goal alignment and goal cascading.• Responsible for establishing workforce planning goals, diversity objectives and implementing diversity recruitment strategies.• Designed and implemented multiple employee retention initiatives including both on-boarding and exit interview processes for pharmacists and other mission critical positions.• Developed Rite Aid’s Applicant Screening platform, which ensures that every new hire (40,000+/year) completes a battery of screening checks (i.e. criminal background, professional licensure, education, selection assessment, and drug test) before being hired Show less
Director, Talent Acquisition
Nov 2002 - Nov 2010Human Resources Business Partner
Jun 1998 - Nov 2002Manager, Training and Development
Jan 1996 - Jun 1998

Kangaroo Express, an operating trade name of The Pantry, Inc.
Mar 2011 - Apr 2015Director, Talent Acquisition & Talent ManagementHeadquartered in Cary, North Carolina, The Pantry, Inc. was the leading independently operated convenience store chain in the southeastern United States. The Company operates 1,525 stores in thirteen states under select banners, including Kangaroo Express®, its primary operating banner. The Pantry was a Fortune 500 company with annual revenues exceeding $7.7 billion, before being acquired by the parent of Circle K.Current responsibilities encompass the entire spectrum of Talent Management disciplines from Talent Acquisition - Performance Management - Talent Calibration - Succession Planning.Talent Acquisition:• Configured and implemented the organization’s first true Applicant Tracking System (UltiPro by Ultimate Software).• Co-designed and implemented the organization’s career website and job board. • Instituted predictive screening assessments to ensure that only the best applicants proceed to the later stages of your hiring process (Assess Systems).• Improved Work Opportunity Tax Credits store-level compliance from (41% to 94%) in 12 months resulting in $1.8 million of incremental credits.Performance Management:• Responsible for the Performance Management processes for the organization via the UltiPro Performance Management module.• Oversee the goal setting processes for each functional area including Store Operations. Cascade goals throughout the organization.Succession Planning:• Partner with the Executive Leadership Team (C-level) to calibrate talent levels and promotability throughout the organization.• Identify and track successors, as well as, mismatches from a role or talent perspective.HR Service Delivery:• Responsible for the fleet vehicle program (400 fleet drivers).• Accountable for the Employee Relocation Program (Graebel).HR Systems:• Integrated the recruitment, on-boarding, and payroll systems on to one platform (Ultimate Software)• Directed the implementation of a new payroll system (UltiPro) for 13,000 employees. Show less

Catapult Employers Association
Apr 2015 - nowCatapult was formed in January 2021 when Capital Associated Industries (CAI) merged with The Employers' Association (TEA). Catapult supports more than 2,300+ North Carolina member employers by maximizing employee engagement and minimizing employer liability. Catapult services include human resources and management advice, learning & development, talent and performance management, HR consulting services, survey data, and public policy advocacy.Specifically, my role provides expert strategic advice and consultation in the following areas:- talent management- talent acquisition processes- performance management- employee engagement- culture development- mergers and acquisitions - change management- learning and development Show less
Director, Member Services at Catapult
Jun 2022 - nowManager, Advice and Resolution
Apr 2015 - Jun 2022
Licenses & Certifications
- View certificate

Senior Professional in Human Resources® (SPHR®) Certification
HRCIAug 2021
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