Artem Fal

Experience

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  METRO/MAKRO Cash and Carry

  Jun 2011 - Sept 2011

  Sales Consultant

  Duties and Responsibilities :- Knowledge about products- Assistance to customers- Daily/ weekly/ monthly inventory- Experation date keeping under control

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  Epicentr K

  May 2012 - Aug 2012

  Sales Manager

  Pre-opening team.Duties and Responsibilities :- Brand promotion- Devises strategies and techniques necessary for achieving the sales targets.- Map potential customers and generate leads- Maintaining and improving relationships with the client.

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  Nadra Bank

  May 2014 - Nov 2015

  Call Agent

  - Advisory support of clients and potential customers. Search and offer of optimal solutions to the client, in connection with the arising issue- Provision of all necessary information to the client on the services, tariffs, procedures, and shares of the company- Work with client complaints and wishes.- Input into the database of information received- Conduct customer calls for the purpose of communication of information (informative call)- Carrying out customer names for the purpose of obtaining information (survey / questionnaire)- Telephone Sales- Input into the database of information received Show less

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  ПАО Банк «ТРАСТ»

  Feb 2016 - Dec 2016

  Sales Manager

  Duties and Responsibilities :- Brand promotion- Meeting the sales targets- Devises strategies and techniques necessary for achieving the sales targets.- Map potential customers and generate leads- Maintaining and improving relationships with the client. - maintain necessary data and records for future reference.

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  Ramee Grand Hotel & Spa, Seef - Kingdom of Bahrain

  Feb 2017 - Sept 2017

  Waiter

  Commis Waiter in Japanese restaurant ~ Ruka ~service up to 45 covers for lunch and afternoon teaActivities included: - Cooperating with kitchen/bar staff - Maintaining cleanliness of the place - High attention to detail - Greeting customers and taking orders - Answering questions regarding food and beverages- Fast service

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  Bulgari Hotels & Resorts

  Sept 2017 - Nov 2018

  Private Diding Server (Pre Openning Team)

  Provided exceptional costumer services to hotel guests and restaurant guestsAssisted with running food and refilling beverages in the restaurant dining room, banquets and private partiesDemonstrated the ability to interact with customers from diverse cultures and backgroundsOrganization and ability to handle stressful situations

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  Alfa-Bank Ukraine

  Dec 2018 - May 2020

  Leading Specialist in Banking Products

  Attracting clients - physical. persons of the Premium segment for servicing, opening Mastercard Black edition / World Elite, Visa Signature / Infinity cards, making deposits, insurance products. Registration of lease agreements for depository cells, credit cards and cash loans. Sending SWIFT transfers. Training of new bank employees.Fulfillment of the tasks set by the director and the plans brought to the fore. Regularly entered the top 3 in sales (of the Kyiv region).

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  JOINT STOCK BANK "RADABANK"

  Jun 2021 - now

  VIP client manager

  Attraction and personal service of Affluent clients (including VIP clients of the bank) across the entire range of banking services; work with a client portfolio and building long-term relationships; organization of meetings, negotiations and presentations with existing and potential clients of the bank; analysis and development of individual and commercial needs of the client. Achievements: increase in the client portfolio, product load (2 times), return to service "dead" clients, fulfillment of planned indicators, identification of decision makers among clients by legal entities and transfer of contacts to others businesses for successful cross-selling. Show less