Ruslan Tymchuk

Ruslan Tymchuk

System Administrator

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  • Timeline

  • About me

    Operations Manager – SoftServe

  • Education

    • РДГУ

      1998 - 2002
      Специалист Учитель
  • Experience

    • Торговый Дом "Миррис"

      Mar 2003 - Aug 2004
      System Administrator

      Support of network user accounts and mailboxes;Support of user’s desktop application.Technical fault analysis and troubleshooting, detecting roots of problems and making decisions for resolving them.Configuring and support technical devices and workstations to keep them working properly, with updated software, correct configurations.Support “AB Office” system.

    • ЧП ПКФ "Трейд-пак"

      Aug 2004 - Dec 2006
      System Administrator

      Installation and configuring workstation software by procedure or by user’s request;Support of network user accounts and mailboxes;Support of user’s desktop application.Support of network printing service – resolve all technical issues by repairing or changing printing devices or their parts.Technical fault analysis and troubleshooting, detecting roots of problems and making decisions for resolving them.monitoring systems and servicesConfiguring and support technical devices and workstations to keep them working properly, with updated software, correct configurations.Support 1S v7 system. Show less

    • ТОВ «Газотрон-Люкс»

      Jan 2007 - Mar 2012
      System Administrator

      support, coaching and mentoring usersteaching and training usersreporting and analysisnegotiating and mediating for development IT infrastructuremonitoring systems and servicescooperation with corporate security serviceSCS and HW maintenanceremote support for users of other offices the company

    • SoftServe

      Apr 2012 - now

      SoftServe's mission is to enable talented people to change the world IT-Support, Warehous managemment.

      • Abiliton Intermediate System Administrator

        Sept 2020 - now
      • Operation Manager

        Sept 2020 - now
      • IT-support enginer

        Apr 2012 - Sept 2020
  • Licenses & Certifications

    • ITIL 4 Foundation

      AXELOS Global Best Practice
      Oct 2022
    • Apple Certified Support Professional

      Apple
      Nov 2019
    • MCTS: Windows 7, Configuration

      Microsoft
      Mar 2015
      View certificate certificate
    • MCPS: Microsoft Certified Professional

      Microsoft
      Mar 2015
      View certificate certificate