Stormy Flinchum

Experience

• 

  The Country Club at Mirasol

  May 2018 - Aug 2018

  Food And Beverage Intern

  • Expedited all orders for the restaurant, and supervised restaurant staff to ensure orderly operation of all aspects of the dining experience for a Platinum Level Club• Set up and reconfigured rooms multiple times each week for day-to-day operations, and to appropriately accommodate weddings, public and private events, and holidays • Participated in rotational department visits to gain insight and knowledge in regard to their operations

• 

  Methodist University

  Aug 2018 - Feb 2019

  Assistant Men’s Basketball Coach

  ▪ Organized practice plans and drills.▪ Handled lineup management and allocated minutes appropriately. ▪ Assisted in play/player development and created new plays that were efficient.

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  Highland Country Club

  Oct 2018 - Jan 2019

  Food And Beverage Intern

  • Worked as a server and food and beverage staff member in the main grille, for buffets, weddings, events, and parties• Maximized the dining experience for all members by providing excellent customer service, and ensuring that all aspects of dining service were executed properly and in a timely manner• Participated in rotational department visits to gain insight and knowledge in regard to their operations

• 

  Ansley Golf Club

  May 2019 - Aug 2019

  Pool Pavilion Supervisor

  • Supervised the pool deck and the pool pavilion that regularly produced 300-400 covers each day • Handled all scheduling, payroll, inventory, hiring, onboarding, and training for the pool pavilion restaurant and its staff of around 60 employees, at peak season

• 

  Ansley Golf Club

  Apr 2020 - Aug 2022

  • Actively presented to hospitality schools to educate students on club management and to grow Ansley’s brand.• Took the lead on collaborating with a brewery to develop and brand a beer exclusive to Ansley• Refined the entire clubhouse internship program, while beginning an entry level program to go along with the supervisory program. From being directly in charge of the program from planning, recruiting, and follow through of intern growth throughout the term • Assisted as one of the lead hiring managers for the entire F&B department, being held accountable for staffing levels and turnover rates• Developed an SOP binder, as well as, aiding in creating a day-by-day training agenda for all a la carte positions to ensure repeatable success while upholding the Ansley Standard• Assisted with menu developing, submitting departmental payroll and scheduling, improving daily operations to increase efficiency, and training of employees on foodservice standards for a Platinum Level Club consisting of 1700 members and 150 interdepartmental employees during peak season Show less • Mentored and developed 4 supervisors over 2 summers, 2 of which earned promotions within our management team after the season concluded• Implemented the “Pooligan Games” summer performance and training program that increased moral and performance tremendously among staff• Developed battle plans and oversaw execution on all major pool holidays, swim meets, and club/private events for this operation• Over the span of 3 summers increased moral and retention drastically as the return rate went from 25% to 95% for seasonal employees Show less

  • Assistant Food and Beverage Manager

    Aug 2020 - Aug 2022

  • Pool Manager

    Apr 2020 - Sept 2020
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  Governors Club

  Aug 2022 - now

  Assistant Clubhouse Manager

  • Directly responsible for member-dining experiences and services• Continuing to improve operational systems for a Platinum Level and Distinguished Level Club• Constant improvement of an in-depth training and on-boarding program that has led to an elite, cross-trained team• Perform daily walk-throughs of the clubhouse and addressing any issues found• Oversee all payroll for the F&B department• Oversee all beverage operations for the club