Experience

• 

  Victoria's secret

  May 2017 - Aug 2018

  Sales associate

  - Responsible for creating meaningful connections with clients to provide a superior customer experience and achieve sales goals.- Achieved average Sales Per Hour (SPH) of over $700 during peak sales hours- Created visual marketing displays following brand guidelines while also using product knowledge to best optimize sales.- Collaborated with a team of up to 80 associates at a time to create and maintain a welcoming and positive atmosphere for employees and customers.

• 

  Pi beta phi fraternity for women

  Jan 2019 - Nov 2021

  - Oversaw a team of 6 Executive Officers, advising and guiding them in leading the chapter- Facilitated all Chapter Meetings and oversaw the execution of all Chapter Events - Coordinated with an Alumni Advisory Committee along with our Regional Advisors to ensure a smooth and effective running of our chapter - Chair the member conduct committee, receive all member referrals, and coordinate individual accountability meetings- Enforce automatic consequences as outlined by our chapter in collaboration with our VP of Risk Management - Provide chapter education on policies and guidelines, as well as the member accountability process should these policies be broken - Managed all chapter digital representations (Instagram, Facebook, Website)- Planned and executed philanthropic events to raise money and awareness for Pi Beta Phi Literacy initiatives- Worked on a team of 10 other executive officers to ensure the smooth running of our chapter and the maintenance of Pi Beta Phi Standards - Designed and published marketing material for the various events we hosted throughout the year - Manage Pi Beta Phi’s social media handles: Instagram and Facebook which resulted in an increased brand awareness of 83%.- Designed and published advertising and marketing content.- Led a team of 3 members with the goal of communicating with external parties to expand reach.

  • Chapter President

    Dec 2020 - Nov 2021

  • Director of Member Conduct

    Oct 2020 - Dec 2020

  • Vice President of Community Relations

    Jan 2020 - Dec 2020

  • Vice President of Communications

    Jan 2019 - Dec 2019
• 

  Anthropologie

  May 2019 - Feb 2021

  Customer associate

  - Interacted with clients daily, creating meaningful connections- Styled and advised clients, building sales and a positive brand reputation - Maintained the cash wrap and store standards allowing ensuring a smooth running of store operations- Acted as Cash wrap Experience Manager, training and advising employees in navigating difficult situations

• 

  Victoria's secret pink

  Jul 2019 - Jun 2021

  Pink campus representative

  - Managed social channels to promote brand identity and awareness on Campus, resulting in a 108% increase in brand awareness.- Recruited, hired and managed a team of 5 members of different portfolios, ensuring an efficient running of activities.- Planned, marketed, and executed in-person and virtual events generating revenue >200% over target for the local PINK store.

• 

  Step up massage & rehab

  Feb 2021 - Jan 2022

  Administrative assistant

  - Independently managed the front desk, including all billing, scheduling, and administrative tasks.- Efficiently multitasked between clinic operations and patient experience management.- Coordinated with colleagues to assign appropriate practitioners to patients based on needs and preferences.- Assisted in the hiring and onboarding processes through candidate reviews and training.

• 

  Clinic accelerator

  Jan 2022 - Aug 2022

  Acquisition specialist

  - Developed new metric-tracking systems and processes to monitor sales and enhance client experience.- Regularly consulted clients regarding their businesses and major deals.- Implemented innovative marketing techniques and strategies to generate new leads.- Designed new training and onboarding programs for my successor and future staff.- Managed clinic acquisition services and processes, facilitating the closure of deals worth up to $125K.

• 

  Alberta civil trial lawyers association

  Jun 2022 - now

  - Manage and oversee the day-to-day operations of the association.- Conduct full-cycle recruiting, hiring, and onboarding of all operational staff.- Provide consultation on association investments and finances.- Represent the association in meetings with the government as a key stakeholder in policy decisions.- Drafted and implemented new policies for the organization (e.g., HR manuals, DE&I policies, investment strategies, committee policies, board manuals, etc.).- Collaboratively developed organizational strategic and operational plans in conjunction with theBoard of Directors Show less - Generated over $10,000 in sponsorship and advertising revenue in the first two months of the position.- Collaborated with committees to plan large-scale in-person and virtual events for legal professionals.- Managed a sponsorship portfolio, ensuring deliverables were met and relationships were strengthened.- Implemented online payment processing for sponsors and advertisers to streamline receipting and records.- Served as Editor-in-Chief of a quarterly published magazine, distributed to lawyers, MLAs, and court libraries. Show less

  • Executive Director

    Oct 2022 - now

  • Communications & Event Services Coordinator

    Jun 2022 - Sept 2022